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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,500.00 - $68,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive compensation
performance bonus eligibility
401k
HSA
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Mileage care allowance
Paid training
Complimentary Meals
Daily Pay Option
Opportunities for Advancement and Growth

Job Description

McAlister's Deli is a well-established casual dining restaurant chain known for serving high-quality, made-from-scratch meals in a welcoming, family-friendly environment. The company prides itself on its commitment to genuine hospitality, emphasizing a culture of innovation, inclusion, and fun among its associates. At McAlister's, the goal is to create not just great food but memorable experiences that bring people together through friendly conversation, warm welcomes, and attentive service. The company understands that its strength lies in its people, which is why it invests in a supportive work environment and offers competitive benefits and opportunities for personal and professional growth. McAlister's operates numerous locations across the United States, each dedicated to upholding the brand's values of quality and community engagement.

The General Manager position at McAlister's Deli located in Sugar Land, TX, is a pivotal leadership role responsible for overseeing all facets of restaurant operations to ensure exceptional guest experiences and operational excellence. This full-time career opportunity offers a competitive compensation package along with eligibility for performance bonuses, reflecting the company's recognition of hard work and dedication. The General Manager leads by example in maintaining safety standards, quality control, and compliance with company policies. Managing daily operations such as scheduling, maintaining cleanliness, and service excellence are integral parts of the role. Effective leadership skills are necessary to motivate and develop team members, control costs, and drive continuous improvement that boosts both guest satisfaction and profitability.

This role requires hands-on management with a focus on cultivating a positive and inviting atmosphere, both for guests and employees. The General Manager is key to fostering a workplace that supports innovation and employee advancement, offering paid training, complementary meals while on duty, and access to daily pay through an earned wage app. McAlister's also provides robust benefits, including 401K options, HSA, medical, dental, vision, disability, and life insurance plans, as well as mileage care allowances to support the well-being of its associates and their families. Opportunities for career advancement exist within the company, making this role ideal for individuals seeking to build a long-term career in hospitality management while becoming part of a team that values genuine hospitality and shared success.

Job Requirements

  • minimum of 2 years current experience in the casual restaurant industry
  • previous experience in deli or food service management preferred
  • experience in hotel catering coffee service banquet operations assistant management food production or bartending is a plus
  • high school diploma or GED required
  • associate’s or bachelor’s degree preferred
  • servsafe license preferred or able to obtain a state-approved license must be maintained per state mandates
  • availability to work within open hours including evenings holidays weekends
  • ability to multitask and prioritize tasks in a fast-paced environment
  • maintain a well-groomed appearance and follow uniform standards
  • display a positive and outwardly friendly attitude towards all guests
  • exceptional written and verbal communication skills
  • able to withstand the physical demands a restaurant environment holds

Job Qualifications

  • minimum of 2 years current experience in the casual restaurant industry
  • previous experience in deli or food service management preferred
  • experience in hotel catering coffee service banquet operations assistant management food production or bartending is a plus
  • high school diploma or GED required
  • associate’s or bachelor’s degree preferred
  • servsafe license preferred or able to obtain a state-approved license
  • exceptional written and verbal communication skills
  • strong leadership and team management abilities

Job Duties

  • oversee daily restaurant operations ensuring safety quality and compliance
  • lead scheduling and maintain high levels of cleanliness and service
  • guide and develop team members to foster a positive and productive work environment
  • control costs and implement operational improvements
  • deliver exceptional guest experiences through superior customer service
  • manage inventory and protect company assets
  • make daily operational decisions to drive restaurant success

Job Criteria

Experience

Mid Level (3-7 years)


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