General Manager

LaMar's Donuts & Coffee is a distinguished fast luxe hospitality brand celebrated for its heritage craftsmanship and modern execution. Known for producing made-from-scratch gourmet artisan donuts, handcrafted espresso beverages, and premium coffee and tea programs available across all dayparts, LaMar's combines culinary excellence with disciplined systems and elite leadership standards. Originating with a strong emphasis on quality and innovation, the brand has built a loyal customer base in Colorado and continues to expand nationally, seeking to maintain its high standards while scaling operations. As the company grows, it is committed to fostering a culture of high performance, accountability, and respect within its teams.

The General Manager (GM) role at LaMar's Donuts & Coffee in Wichita, KS, embodies senior on-site executive leadership responsible for total store performance, financial results, team culture, brand execution, and strict adherence to company Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs). This position demands a high level of accountability and leadership, requiring the GM to lead directly on the floor, in production, and in service rather than managing from an office. The role includes leading early morning production starting between 3:00 AM and 5:00 AM, requiring open availability, including overnight or graveyard shifts, weekends, holidays, and extended hours often exceeding 55-60 hours per week.

The GM is entrusted with comprehensive responsibilities including operational excellence and compliance with all company and safety standards, financial oversight including management of budgets and forecasting, labor scheduling, cost controls, and guest satisfaction metrics. Leading a team comprised of Assistant Managers, Shift Leaders, Bakers, and Baristas, the GM spearheads recruitment, training, and development efforts while ensuring a culture of urgency, accountability, and respect is maintained.

This role offers a competitive base salary ranging from $45,000 to $85,000 annually, dependent on experience and performance history. Additional salary bonuses are available for bilingual employees actively using their language skills at work—5% for languages other than Spanish and 10% for Spanish speakers. Benefits include comprehensive health, dental, vision, life, and supplemental insurance (where applicable), paid time off (PTO), sick leave, and a clear pathway for leadership development and advancement with unlimited growth potential.

Ideal candidates for the General Manager position have at least five years of restaurant or hospitality management experience, including two years as a General Manager in a high-volume environment, excellent financial management skills, and demonstrated success in scaling store performance with revenues approaching or exceeding $2 million annually. Certifications such as ServSafe Manager and Food Handlers Card are required, along with proficiency in POS, inventory, and labor scheduling systems. High School Diploma or GED is a minimum educational requirement.

The physical demands are significant, involving standing and walking for 8-12 hours per shift, lifting over 50 pounds regularly, and operating in environments with high temperatures and commercial kitchen equipment. The GM must exemplify strong moral character, integrity, and professionalism, maintaining a clean, professional appearance aligned with brand standards and upholding a zero-tolerance policy for harassment or discrimination.

In summary, the General Manager at LaMar's Donuts & Coffee is a leadership role that combines operational oversight, financial accountability, team development, and brand stewardship. This position offers a unique opportunity to lead a fast-paced, innovative company with a commitment to excellence and customer satisfaction. Candidates who are relentless in their work ethic, possess a deep sense of ownership, thrive in early morning and production-driven environments, and lead by example are encouraged to apply and help build something exceptional with LaMar's Donuts & Coffee.