General Manager

Buffalo Wild Wings is a renowned sports bar and restaurant chain known for delivering an exciting and energetic atmosphere where fans can enjoy great food and watch their favorite sports games. As the ultimate destination for sports enthusiasts, Buffalo Wild Wings offers a dynamic work environment that simulates the thrill of game day every day. The brand is committed to providing exceptional service, a lively ambiance, and delicious wings with signature sauces that keep customers coming back for more. With numerous locations nationwide, Buffalo Wild Wings continues to thrive by blending a passion for sports with a dedication to excellent customer experiences.

The Sports Bar General Manager at Buffalo Wild Wings plays a pivotal role akin to a head coach leading a winning team. This position involves steering the restaurant towards delivering the ultimate fan experience while managing all operational aspects to ensure the highest standards are consistently met. The General Manager is responsible for an array of duties including overseeing local marketing efforts, managing Profit and Loss statements to drive financial success, and leading a talented Management Team comprising the Operations General Manager (OGM), Service Manager, and Kitchen Manager. Leadership in this role encompasses driving team engagement, implementing performance initiatives, and conducting ongoing training to foster growth and excellence among staff members.

Beyond operational management, the General Manager has the unique opportunity to cultivate community connections through fundraising and local activities, further embedding Buffalo Wild Wings into the neighborhoods it serves. This role demands a strong knowledge of labor laws, health and safety regulations, safe food handling, sanitation standards, responsible alcohol service, and security protocols, ensuring compliance across all areas. Computer literacy is also crucial for managing daily operations and analyzing business performance metrics.

Ideal candidates bring prior experience in restaurant management, with an emphasis on leadership skills, financial acumen, and team development. A high school diploma or equivalent is required, with preference given to those holding a bachelor's degree and several years of relevant management experience. A passion for training and mentoring team members complements the leadership expectations of this role, fostering a motivated and cohesive team environment.

Buffalo Wild Wings offers not just a job but a career path with opportunities for advancement such as becoming a Training General Manager or Regional Manager. The company supports career growth through comprehensive training programs and provides competitive compensation including quarterly bonuses and annual performance-based reviews. Working at Buffalo Wild Wings means being part of the hottest brand in casual dining, where the excitement of sports and quality dining come together to create a fun and rewarding workplace. If you are passionate about sports, enjoy leading teams, and are eager to contribute to an engaging customer experience, this role offers the perfect game plan for your career success.