General Manager

Smokey Bones is a well-known full-service restaurant chain that specializes in delivering authentic barbecue cuisine and creating memorable dining experiences. Renowned for its award-winning ribs and a diverse menu featuring slow-smoked, fire-grilled meats, Smokey Bones offers both lunch and dinner services paired with a full bar. The bar boasts a variety of bourbons, whiskeys, domestic and imported craft beers, as well as signature handcrafted cocktails. This restaurant chain caters to a wide range of customers through various service modes, including dine-in, pick-up, online ordering, catering, and delivery, making it a versatile and customer-centric establishment.

At Smokey Bones, the atmosphere is not only inviting for guests but also for its employees. The company has been recognized as a Certified Great Place to Work for two consecutive years, highlighting its commitment to creating an exceptional work environment. It prides itself on a culture that celebrates individuality and values teamwork, providing flexible scheduling options to accommodate employees’ diverse needs. The restaurant offers competitive pay scales, scholarship opportunities in partnership with Bellevue University, and an extensive benefits hub that includes employee discounts, healthcare options, and legal assistance. Employees enjoy perks such as free meals during shifts, free counseling sessions through an Employee Life Assistance Program, and access to a wide array of discounts on products and services from day one.

The General Manager role at Smokey Bones is a dynamic and crucial position responsible for maintaining high standards of guest service, leading the restaurant operations, and ensuring financial performance goals are met. This role requires an experienced leader who can coach and motivate their team to deliver exceptional dining experiences while managing the day-to-day operational aspects of the restaurant efficiently. They act as a role model for positive guest interactions, problem solving, and team performance, setting the tone for a welcoming and supportive work environment.

The General Manager is tasked with developing their team’s skill set through comprehensive training on operational standards, menu knowledge, and service protocols. They oversee scheduling, ensure compliance with health and safety regulations, and maintain the restaurant’s facilities to the highest standards. This leadership role also involves financial stewardship, including inventory management, cost control, and driving sales growth to meet financial objectives. Monitoring sales trends and contributing to strategic initiatives for profitability are key components of this position.

This position demands a hands-on leader passionate about hospitality, customer satisfaction, and team development. The ideal candidate will bring proven experience managing full-service restaurants with bars, possess strong computer skills including proficiency in Excel and POS systems, and exhibit sound business acumen. Physical stamina is essential due to the operational nature of the role, including the ability to stand for extended periods and lift heavy items.

Working at Smokey Bones offers a unique opportunity to be part of a thriving restaurant brand that values its employees and invests in their personal and professional growth. With comprehensive benefits, a vibrant workplace culture, and opportunities for career advancement, Smokey Bones is an employer of choice for those passionate about the food service industry and guest experience excellence.