Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
work/life resources
Retirement Savings Plans
Paid parental leave
Disability Coverage
Job Description
Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day in 15 countries around the world. Rooted in service and united by a clear purpose, Aramark is dedicated to doing great things for its employees, partners, communities, and the planet. The company places great emphasis on equal employment opportunity and fosters an inclusive work environment where employees are free to participate fully without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law. With a focus on career development, Aramark ensures that employees can grow their talents, fuel their passions, and advance professionally while working in an environment that supports new challenges and a sense of belonging.
The role of General Manager at Aramark is a vital leadership position responsible for planning, managing, and guiding multiple contracted services for clients, typically generating between 2 million to over 15 million dollars in revenue. These services can vary widely based on client needs and may include food service, facility support, custodial services, retail operations, lodging, transportation, and more. This diversity offers a dynamic and rewarding work experience where a capable operations manager leads a team to deliver exceptional service and operational excellence.
As a General Manager, you will be expected to provide hands-on execution management while leading your team with operational expertise and a client-focused approach. You will manage relationships with clients and communities, continuously assess operations, and develop strategic plans to optimize service delivery, enhance employee and customer satisfaction, and drive business growth. Your financial acumen will be utilized in managing budgets effectively and identifying operational improvements through partnership with finance teams. Compliance with all local, state, and federal regulations, as well as adherence to Aramark's safety and business conduct policies, is a crucial aspect of this role.
This position offers an annual salary range from $85,000 to $105,000 with benefits including medical, dental, and vision insurance, work/life resources, retirement savings plans such as 401(k), paid parental leave, and disability coverage. The role may involve physical demands such as lifting, bending, pushing, pulling, or extended periods of walking and standing, and may require the use of uniforms and personal protective equipment (PPE).
Aramark is not only committed to excellence in service delivery but also emphasizes leadership development, entrepreneurial spirit, and fostering strong client and community relationships. This role is suited for individuals with a passion for operational leadership within diverse service environments, who enjoy building and leading teams towards achieving organizational and client objectives. By joining Aramark as a General Manager, you will be part of a global organization that values innovation, sustainability, and creating a positive impact for its employees and customers.
The role of General Manager at Aramark is a vital leadership position responsible for planning, managing, and guiding multiple contracted services for clients, typically generating between 2 million to over 15 million dollars in revenue. These services can vary widely based on client needs and may include food service, facility support, custodial services, retail operations, lodging, transportation, and more. This diversity offers a dynamic and rewarding work experience where a capable operations manager leads a team to deliver exceptional service and operational excellence.
As a General Manager, you will be expected to provide hands-on execution management while leading your team with operational expertise and a client-focused approach. You will manage relationships with clients and communities, continuously assess operations, and develop strategic plans to optimize service delivery, enhance employee and customer satisfaction, and drive business growth. Your financial acumen will be utilized in managing budgets effectively and identifying operational improvements through partnership with finance teams. Compliance with all local, state, and federal regulations, as well as adherence to Aramark's safety and business conduct policies, is a crucial aspect of this role.
This position offers an annual salary range from $85,000 to $105,000 with benefits including medical, dental, and vision insurance, work/life resources, retirement savings plans such as 401(k), paid parental leave, and disability coverage. The role may involve physical demands such as lifting, bending, pushing, pulling, or extended periods of walking and standing, and may require the use of uniforms and personal protective equipment (PPE).
Aramark is not only committed to excellence in service delivery but also emphasizes leadership development, entrepreneurial spirit, and fostering strong client and community relationships. This role is suited for individuals with a passion for operational leadership within diverse service environments, who enjoy building and leading teams towards achieving organizational and client objectives. By joining Aramark as a General Manager, you will be part of a global organization that values innovation, sustainability, and creating a positive impact for its employees and customers.
Job Requirements
- Bachelor's degree highly preferred
- Experience in service industry, contract services, or hospitality environment
- Proven leadership skills managing teams and operations
- Ability to manage budgets and financial performance
- Strong understanding of contractual obligations and compliance
- Excellent communication and interpersonal skills
- Capability to handle physical demands including lifting, bending, pushing, pulling, and extended walking and standing
- Willingness to wear uniforms and use Personal Protective Equipment (PPE)
Job Qualifications
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
- Meaningful experience in service industry, contract services, or hospitality environment
- Proven ability leading through other managers
- Experience in creating and managing a department budget, financial controls and analysis
- Experience crafting product sales strategies and implementing operational programs and initiatives
Job Duties
- Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
- Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
- Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
- Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
- In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
- Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
- Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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