General Manager

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $40,400.00 - $60,400.00

Work Schedule

Flexible

Benefits

Salary

bonus opportunity

Daily Pay access

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Health savings account

401k plan

Employee assistance program

Career growth opportunities

Job Description

WoodSpring Suites in Irmo, South Carolina, is a part of the extended-stay hotel industry recognized for its comfort, convenience, and affordability. As a reputed brand in the hospitality sector, WoodSpring Suites focuses on providing guests with a home-like environment during their stay, catering primarily to long-term travelers, business professionals, and families. The hotel emphasizes excellent customer service, a clean and safe environment, and a welcoming atmosphere to ensure that all guests feel valued and comfortable. The property benefits from the strong support and operational standards set by its parent company, which is known for leveraging innovative hotel management and consulting strategies to optimize the guest experience and business performance. WoodSpring Suites is located in Irmo, SC, a vibrant community with close proximity to major highways, commercial centers, and local attractions, making it a strategic location for both leisure and business travelers. The hotel is committed to fostering a culture of excellence and professionalism, where employees are encouraged to grow, learn, and contribute positively to the guest experience and overall hotel success.

The available position of Hotel General Manager at WoodSpring Suites is a unique career opportunity for an experienced and dynamic professional passionate about the hospitality industry. This role is critical to the operational success and guest satisfaction of the hotel. The General Manager will serve as a hands-on leader, responsible for overseeing all aspects of hotel operations while ensuring compliance with brand standards and achieving financial objectives. Candidates should have strong leadership skills, being able to recruit, train, and motivate a team of over 6 to 12 staff members to deliver top-notch guest services. They must be adept at managing the daily operational details, including budgeting, labor control, occupancy management, and profit and loss oversight. A successful General Manager at WoodSpring Suites will be highly visible on the property, actively engaging with guests, responding to reviews, and maintaining high standards of cleanliness and readiness for guests at all times.

In addition to operational oversight, the role requires strong marketing and sales capabilities to enhance hotel visibility and occupancy through local networking and promotional activities. The General Manager should foster a collaborative team environment, stepping into housekeeping and front desk roles as needed to maintain smooth operations. There is also a vital emphasis on safety and emergency preparedness, ensuring the security of guests and staff in all situations. This position enjoys a competitive salary range of $63,000 to $73,000 annually, depending on experience, plus bonus opportunities, highlighting the company’s commitment to rewarding results and leadership excellence. The employment type is full-time and offers career advancement prospects within the company’s expanding hospitality management framework. This is an exciting opportunity for individuals looking to grow their careers while leading a well-established hotel in a thriving community.

Job Requirements

Minimum high school diploma or equivalent
One or more years of experience in hotel management or related hospitality role
Proficiency in computer applications related to hotel operations
Strong communication skills, both oral and written
Ability to handle physical requirements including kneeling, squatting, sitting, standing, bending, and twisting for extended periods
Capability to lift, push, or pull up to 20 pounds regularly and occasionally up to 50 pounds
Valid driver's license
Flexible and adaptable to cover shifts and perform diverse duties
Commitment to guest service excellence and team leadership

Job Qualifications

Valid driver's license
One or more years of experience as a hotel general manager
Proficient computer skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive and aggressive in solving problems
Strong leadership and team development skills
Excellent verbal and written communication skills

Job Duties

Recruit, train, and motivate a dedicated team of 6-12 staff members
Provide hands-on support and guidance to ensure the team achieves outstanding results
Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
Manage and address guest reviews to maintain review standards
Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and profit and loss statements to facilitate successful hotel operations
Network within the local community to promote the property and build strong relationships
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping and daily completion of laundry duties and public space needs as necessary
Cover employee shifts as needed to ensure operational continuity
Know and follow property emergency procedures and ensure security needs of the property and guests are met
Perform other duties as assigned