General Manager

Fairfield Inn Dayton is a select service and extended stay hotel managed by Ivy Hospitality, a company committed to excellence in hospitality management. Ivy Hospitality is known for fostering inclusive, collaborative workplace cultures and delivering superior guest experiences across all its properties. The Fairfield Inn Dayton, as part of this portfolio, exemplifies these values by offering comfortable accommodations designed to meet the needs of both short-term and extended stay guests. The hotel balances operational efficiency with a welcoming atmosphere, catering to business travelers, families, and leisure guests alike with high standards of service and quality. With a dedicated team working tirelessly to maintain and exceed brand expectations, Fairfield Inn Dayton is a reputable destination in the Dayton area, providing an excellent environment for both guests and employees. The employment type is full-time with a competitive salary range from $70,000 to $80,000 annually, depending on experience and qualifications.

The role of Hotel General Manager at this location is pivotal in overseeing every aspect of the hotel's day-to-day operations. This position demands a dynamic leader who is both hands-on and collaborative, embodying the core values of Ivy Hospitality. The General Manager will be responsible for ensuring high levels of guest satisfaction by maintaining strict adherence to brand standards and operational policies. Financial performance is a major focus, involving budgeting, forecasting, and meticulous cost control to maximize profitability. The manager will oversee all departments, including front desk, housekeeping, maintenance, and food and beverage, ensuring seamless coordination and a positive guest experience.

Leadership is central to this role, requiring the ability to mentor, develop, and inspire a diverse team comprising assistant general managers, executive housekeepers, maintenance technicians, and food and beverage staff. Regular performance reviews, coaching, and professional development plans are part of the management approach to foster growth and engagement within the team. Effective problem resolution and guest complaint management are essential responsibilities, reinforcing the hotel's commitment to exceptional service. The manager will closely monitor guest feedback, implement improvements, and collaborate with sales and revenue teams to craft strategies that maximize occupancy and revenue. Active participation in local market sales activities and community events is also expected to promote the hotel and enhance its market presence. Moreover, compliance with all applicable laws and safety protocols is crucial to maintaining a safe and legally compliant environment. This extensive set of responsibilities makes the Hotel General Manager position at Fairfield Inn Dayton a challenging yet rewarding career opportunity for motivated hospitality professionals.