Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,200.00 - $70,600.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Profit sharing
meal discounts
health benefits
401(k) plan with Company Match
Paid vacation
development opportunities
Job Description
Flynn Group is a well-established leader in the restaurant industry, known for operating a diverse portfolio of iconic, world-class brands across various segments. Founded in 1999 by Greg Flynn, it has grown to be the largest franchise operator in the world. Among its notable brands are Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Flynn Group prides itself on a decentralized business model that empowers geographic market leaders to oversee operations, ensuring local responsiveness and operational excellence.
Within this expansive enterprise, Flynn Panera stands out as one of the premier brands, having entered the Panera Bread system in 2015 by acquiring 47 cafes. Since that initial step, Flynn Panera has experienced significant growth, more than tripling in size to become the second-largest Panera franchisee worldwide. This success comes from a combination of building new stores and acquiring other franchise operators, making it a dynamic and growing part of the Flynn Group family.
The organizational structure of Flynn Panera is carefully designed to promote leadership and accountability at every level. The Market Leaders manage broad geographic areas, reporting lines flow through Area Directors who oversee multiple units, and General Managers are responsible for individual cafes, supported by Assistant Managers and Team Managers who handle day-to-day management and departmental leadership.
Joining Flynn Panera as a General Manager means becoming an integral part of a company that values quality food and community impact. As a General Manager, you will be tasked with leading a team of up to 60 staff members to deliver an exceptional guest experience. Your role will encompass inspiring and coaching your team, maintaining excellent standards of food quality, cleanliness, sanitation, and overall cafe operations. Flynn Panera emphasizes a culture where warmth and genuine care for people are central to the business, reflected in their core values: Care Genuinely for People, Play like a Champion, and Win as One.
This position offers an excellent opportunity for career development, especially for individuals eager to hone their management skills and grow within the Flynn Group's expanding Panera footprint. The role is fast-paced and demanding but highly rewarding, requiring strategic planning and effective shift organization to sustain long-term business success.
As a General Manager, you will be responsible for meeting financial performance targets, managing employee recruitment, training, and development, and responding promptly to customer feedback and complaints. Maintaining compliance with all safety, security, and health standards is critical, as is fostering a positive, inclusive work environment that aligns with Flynn Panera’s values.
Flynn Panera seeks experienced restaurant professionals with a demonstrated stable employment history, keen attention to detail, and exceptional interpersonal skills. While specific degrees in Hospitality or Restaurant Management are preferred, practical experience and a passion for running operations with ownership mentality are highly valued. Certifications like Serve Safe enhance the candidate's profile but are not mandatory.
Offering competitive salaries, profit-sharing opportunities, meal discounts, healthcare benefits, 401(k) plans with company match, paid vacation, and professional development, Flynn Panera presents a comprehensive package to support employee success and well-being.
Physical demands of the role include mobility throughout long shifts, standing for extended periods, and the ability to safely lift and carry up to 50 pounds regularly. Accommodations can be made when necessary, underscoring Flynn Panera's commitment to an inclusive workplace.
In summary, Flynn Panera represents a forward-thinking, growth-oriented restaurant franchise within a respected global operator. The General Manager role is critical to its continued success, offering you a chance to lead, inspire, and make a meaningful difference in your local community while advancing your career in one of the most respected hospitality environments available today.
Within this expansive enterprise, Flynn Panera stands out as one of the premier brands, having entered the Panera Bread system in 2015 by acquiring 47 cafes. Since that initial step, Flynn Panera has experienced significant growth, more than tripling in size to become the second-largest Panera franchisee worldwide. This success comes from a combination of building new stores and acquiring other franchise operators, making it a dynamic and growing part of the Flynn Group family.
The organizational structure of Flynn Panera is carefully designed to promote leadership and accountability at every level. The Market Leaders manage broad geographic areas, reporting lines flow through Area Directors who oversee multiple units, and General Managers are responsible for individual cafes, supported by Assistant Managers and Team Managers who handle day-to-day management and departmental leadership.
Joining Flynn Panera as a General Manager means becoming an integral part of a company that values quality food and community impact. As a General Manager, you will be tasked with leading a team of up to 60 staff members to deliver an exceptional guest experience. Your role will encompass inspiring and coaching your team, maintaining excellent standards of food quality, cleanliness, sanitation, and overall cafe operations. Flynn Panera emphasizes a culture where warmth and genuine care for people are central to the business, reflected in their core values: Care Genuinely for People, Play like a Champion, and Win as One.
This position offers an excellent opportunity for career development, especially for individuals eager to hone their management skills and grow within the Flynn Group's expanding Panera footprint. The role is fast-paced and demanding but highly rewarding, requiring strategic planning and effective shift organization to sustain long-term business success.
As a General Manager, you will be responsible for meeting financial performance targets, managing employee recruitment, training, and development, and responding promptly to customer feedback and complaints. Maintaining compliance with all safety, security, and health standards is critical, as is fostering a positive, inclusive work environment that aligns with Flynn Panera’s values.
Flynn Panera seeks experienced restaurant professionals with a demonstrated stable employment history, keen attention to detail, and exceptional interpersonal skills. While specific degrees in Hospitality or Restaurant Management are preferred, practical experience and a passion for running operations with ownership mentality are highly valued. Certifications like Serve Safe enhance the candidate's profile but are not mandatory.
Offering competitive salaries, profit-sharing opportunities, meal discounts, healthcare benefits, 401(k) plans with company match, paid vacation, and professional development, Flynn Panera presents a comprehensive package to support employee success and well-being.
Physical demands of the role include mobility throughout long shifts, standing for extended periods, and the ability to safely lift and carry up to 50 pounds regularly. Accommodations can be made when necessary, underscoring Flynn Panera's commitment to an inclusive workplace.
In summary, Flynn Panera represents a forward-thinking, growth-oriented restaurant franchise within a respected global operator. The General Manager role is critical to its continued success, offering you a chance to lead, inspire, and make a meaningful difference in your local community while advancing your career in one of the most respected hospitality environments available today.
Job Requirements
- At least 3 years restaurant management experience
- Excellent communication interpersonal and customer service skills
- Ability to work independently and as part of a team
- Degree or equivalent experience in hospitality or hotel/restaurant management preferred
- Serve Safe Food Certification a plus
- Must have the run it like you own it mentality
Job Qualifications
- At least 3 years of restaurant management experience
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work independently and as part of a team
- Degree or equivalent experience in Hospitality or Restaurant Management preferred
- Serve Safe Food Certification a plus
- Proven leadership and coaching abilities
- Strong problem-solving and decision-making skills
- Experience managing large teams and maintaining high standards of cleanliness and food quality
Job Duties
- Demonstrates sustainable long-term success and ability to maintain a profitable business
- Ensures prompt, friendly service according to company guidelines achieving established objectives on customer feedback reports
- Directs overall activities and performance of employees on a shift-by-shift basis
- Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs
- Ensures immediate response and resolution of all guest complaints
- Maintains adequate inventory levels and adjusts par levels as needed
- Ensures product preparation and presentation meet company standards using line checks
- Oversees and schedules employees to meet sales demands
- Maintains effective safety and security programs according to company policy and government standards
- Corrects unsafe practices or conditions
- Promotes cleanliness and sanitation compliance with health department standards
- Performs routine maintenance and advises Area Director of needed repairs
- Communicates with other managers daily and weekly through meetings
- Ensures quality recruitment and referrals of potential management candidates
- Maintains trained staff through orientation, training sessions, and employee meetings
- Develops employees through consistent feedback and performance reviews
- Ensures accurate staffing levels based on competency identification
- Partners with Area Director and HR for staffing support when needed
- Documents and addresses employee performance issues involving HR as necessary
- Controls costs by managing profit and loss statements
- Operates within company guidelines, cultural values, and ethical business practices
- Completes other assigned duties and responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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