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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
Career growth opportunities
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) stands as a pioneering force in the fast-casual dining industry, renowned for its commitment to serving responsibly sourced, real food prepared with wholesome ingredients free from artificial colors, flavors, or preservatives. Established with a vision to cultivate a better world through food, Chipotle operates a significant footprint with restaurants across the United States, Canada, the United Kingdom, France, and Germany. What distinguishes Chipotle from many competitors is its approach to ownership; it is the only restaurant company of its size that owns and operates all of its restaurants in North America and Europe. This distinct model allows Chipotle to maintain rigorous standards in food quality and customer service, reflecting its mission to make better food accessible to everyone. The company is deeply invested in sustainable business practices and is recognized as a leader and innovator not only in the culinary realm but also in digital technology and operational excellence. Their workforce is driven by a passion for delivering outstanding guest experiences, emphasizing a culture rooted in respect, inclusivity, and opportunity. Chipotle’s dedication to fostering an equitable workplace ensures that every individual has the chance to thrive regardless of their background or identity.

The General Manager role at Chipotle offers a unique opportunity to lead and shape the future of a fast-growing, dynamic restaurant brand. As Chipotle continues to expand rapidly—opening nearly a new location every day—this pivotal leadership position calls for individuals who can champion the company’s mission while driving operational excellence. The General Manager will act as the frontline leader responsible for hiring and developing talented team members who embody Chipotle’s values. They will cultivate a winning culture that prioritizes guest obsession, operational efficiency, and team empowerment. In this role, you will sharpen your leadership and business acumen by managing all aspects of restaurant operations including scheduling, profit and loss accountability, sales forecasting, and compliance with food safety and operational standards. The role demands hands-on involvement with the daily functioning of the restaurant, ensuring that every guest enjoys a superior experience delivered with speed, accuracy, and warmth.

This role requires a customer-focused mindset combined with strong business insight. You will be entrusted with the full employee lifecycle from recruitment, hiring, and training to performance management and employee development. The General Manager collaborates closely with crew members, shift leaders, and apprentices, equipping them with the skills and motivation to succeed. You will also lead efforts to promote community engagement through innovative marketing initiatives like fundraisers. Physical stamina is important since the position involves working in a fast-paced kitchen environment, standing and walking for extended periods, lifting up to 50 pounds, and operating throughout varied temperature conditions. The schedule will include varied shifts across lunch, dinner, and weekends to ensure leadership presence during all operational hours.

Overall, this career path with Chipotle not only offers competitive compensation with additional incentives like quarterly and people development bonuses but also grants access to comprehensive benefits that support your health, growth, and work-life balance. Benefits include medical, dental, and vision insurance, tuition assistance, paid time off, and holiday closures. Chipotle genuinely invests in the development of its leaders, providing ongoing opportunities for career advancement and personal growth. This role is ideal for those who are passionate about hospitality, eager to lead and nurture teams, and enthusiastic about participating in the transformation of the fast-food industry into a more responsible and sustainable future. Join Chipotle to be part of a company where your leadership directly impacts the customer experience, team culture, and the broader goal of cultivating a better world through food.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience
  • Ability to stand and walk for extended periods
  • Capability to lift up to 50lbs
  • Strong communication skills
  • Availability to work lunch, dinner, and weekend shifts
  • Commitment to upholding food safety and compliance standards

Job Qualifications

  • Previous restaurant management experience
  • Experience with scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong leadership skills with a passion for people development
  • Ability to lead and motivate a diverse team
  • Excellent communication and organizational skills
  • Creative approach to marketing and driving sales
  • Friendly and enthusiastic attitude

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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