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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned leader in the fast-casual dining industry, dedicated to cultivating a better world by serving responsibly sourced, classically cooked real food made with wholesome ingredients, free from artificial colors, flavors, or preservatives. Established as a pioneer in the fast-food space, Chipotle has disrupted the industry standard by focusing on quality, sustainability, and transparency. Their commitment extends beyond food, incorporating innovative digital technology and sustainable business practices designed to enhance customer experience and promote environmental stewardship. Operating restaurants across the United States, Canada, the United Kingdom, France, and Germany, Chipotle uniquely owns and operates all its locations in North America and Europe, ensuring exceptional standards and consistency across its brand.

Working at Chipotle means joining a values-driven, people-first company that embraces diversity and equal opportunity. Employees are encouraged to thrive in a supportive environment that values respect and inclusion, recognizing every individual's unique contributions. The company strongly supports accommodation for applicants with disabilities, providing necessary resources to enable participation throughout the hiring process. Chipotle’s mission to make better food accessible to everyone is reflected in every aspect of its operations, from sourcing ingredients to employee development and customer engagement.

The General Manager role at Chipotle is a critical leadership position that offers an exciting opportunity to grow within a rapidly expanding company. As Chipotle continues opening new restaurants almost every day, the need for dynamic leaders is paramount. General Managers lead from the front by spearheading recruitment, training, and development of team members, fostering a positive and winning culture, and ensuring smooth, profitable daily operations. This position demands a balance of strong business acumen, operational expertise, and a genuine passion for hospitality and people development.

A General Manager at Chipotle is responsible for upholding excellent standards of guest service, ensuring speed, accuracy, and an outstanding experience for every customer. Beyond guest interaction, they manage the full employee lifecycle including hiring, performance management, scheduling, and training, utilizing Chipotle’s comprehensive tools and resources. Financial accountability is paramount, requiring the General Manager to effectively control profit and loss, conduct sales forecasting, and drive marketing initiatives that connect the restaurant with the community. This leadership role provides diverse operational challenges including maintaining food safety, regulatory compliance, and maintaining a clean and welcoming restaurant environment.

The position requires flexibility to work a schedule that covers peak meal times including lunch, dinner, and weekends. Physical demands include the ability to stand and walk extensively through the day, lift up to 50 pounds, and work in a fast-paced kitchen environment with varied temperatures. Communication skills and a strong team-oriented approach are essential for success.

Chipotle's commitment to its employees is reflected in its comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans, quarterly bonuses, tuition assistance, paid time off, holiday closures, and career growth opportunities. These benefits underscore Chipotle’s dedication to nurturing talent and supporting career advancement in a meaningful and rewarding industry.

If you are passionate about hospitality, enjoy leading teams, and want to be part of a company at the forefront of redefining the fast-food experience, this General Manager role at Chipotle offers a unique and rewarding path to cultivate a better world through great food and exceptional leadership.

Job Requirements

  • Previous restaurant management experience
  • Experience with recruiting, hiring, and performance management
  • Ability to manage P&L and conduct sales forecasting
  • Strong knowledge of food safety and operational standards
  • Ability to lead and develop teams
  • Flexibility to work lunch, dinner, and weekend shifts
  • Physical ability to stand and walk for extended periods and lift up to 50 lbs

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong leadership and people development skills
  • Proven ability to build a positive and winning culture
  • Excellent communication and team collaboration skills
  • Creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
  • Passion for hospitality and guest service excellence

Job Duties

  • Be guest obsessed – uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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