General Manager

Mo' Bettahs is a renowned restaurant chain that deeply values and embodies the Hawaiian culture and spirit through its core values. These core values include Kuleana, which stands for responsibility; Ho'okipa, representing hospitality and aloha; Ho'okuku, meaning competitiveness; Mo'omeheu, which celebrates culture; Miki'oi, relating to fine craftsmanship; and Pono, signifying righteousness. These guiding principles emphasize qualities such as hunger, kindness, energy, humility, and selflessness, which Mo' Bettahs believes are essential traits for any ideal team player. The establishment fosters an environment where taking responsibility for one’s actions, respecting and celebrating the unique Hawaiian culture, providing personable and entertaining service, striving for excellence in every task, and attention to detail are paramount.

The role at Mo' Bettahs focuses on leadership and management within the restaurant. The successful candidate will be expected to lead daily brand execution, ensuring operations are running smoothly in both front-of-house (FOH) and back-of-house (BOH) positions. They will be responsible for maintaining cleanliness standards throughout the establishment and contributing to sales growth by enhancing customer experiences. This person will serve as the primary point of contact for all customer service matters and is responsible for overall customer reviews, ensuring quality food preparation in accordance with company standards and procedures, coordinating weekly meetings with key management team members like the Manager in Training, Off-Premise Coordinator, and Certified Trainer. Additional responsibilities include reviewing employee schedules, completing various weekly reports, managing online orders and inventory, and upholding company policies related to health, safety, sanitation, and security. The role demands a thorough understanding of Mo' Bettahs culture and values, and the ability to motivate and lead staff while embodying the aloha spirit.

Ideal candidates are those who possess at least two years of managerial experience, have successfully promoted team members, and demonstrated aptitude in developing talent within a team. The position requires excellent verbal and written communication skills, a collaborative growth mindset, and the ability to manage multiple tasks efficiently and accurately. Commitment to the company’s values and culture is essential, as is the willingness to obtain necessary certifications and trainings. Mo' Bettahs, being an equal opportunity employer, promotes a work environment free from discrimination and harassment.

Compensation for this position includes a competitive base salary ranging from $55,000 to $70,000 annually, with potential monthly bonuses based on store performance metrics, and a monthly stay bonus, contributing to an engaging incentive structure. Employees also enjoy benefits such as free meals and drinks during shifts, discounts for family and friends, and comprehensive health, vision, dental, and life insurance coverage.

Working conditions require individuals to be physically capable of handling various tasks including lifting weights up to 50 pounds, standing and sitting for long periods, and adapting to work in varying weather conditions when necessary. The role involves using computer systems extensively and may require travel for business purposes. Mo' Bettahs emphasizes a high-energy, fast-paced work environment where employees must remain alert, responsive, and professional.