General Manager

Federal Way, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $92,000.00 - $115,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

retirement savings plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

Aramark Student Nutrition is a leading provider of food and nutrition services to over 350 school districts across the United States. As part of Aramark, a global leader in food, facilities, and uniform services, the Student Nutrition division is dedicated to delivering healthy, nutritional meals coupled with exceptional dining experiences for public and private education institutions. These services encompass a broad range of offerings, including breakfast and lunch programs, after-school snacks, catering, nutrition education, and retail operations. By partnering closely with schools, Aramark Student Nutrition aims to create culinary experiences that support student success and foster healthy eating habits for the community. The company emphasizes the importance of nutrition and quality service, positioning itself as a trusted partner to education institutions nationwide. Aramark’s commitment to excellence is reflected in its comprehensive service model, which not only focuses on providing nutritious food options but also ensures a stellar dining atmosphere that encourages student engagement and satisfaction.

The role of General Manager at Aramark Student Nutrition is a crucial leadership position responsible for planning, managing, and guiding multiple contracted services that can generate revenues typically ranging from $2 million to over $15 million. These services may include food service, facility support, custodial services, retail, lodging, transportation, and more, depending on the specific client and contract. The General Manager acts as an operations expert, leading a dedicated team to meet both operational and financial goals, while also fulfilling client objectives and exceeding customer expectations. This role demands a dynamic leader who can effectively manage client and community relationships, optimize service performance, and drive employee engagement and satisfaction.

Key responsibilities involve overseeing operational execution, leading management teams, and developing strategic plans for service improvement and growth. In partnership with the finance department, the General Manager manages budgets and implements measures to enhance financial performance and operational productivity. A strong focus on compliance with local, state, and federal regulations is essential, alongside adherence to Aramark’s standards of operation and business conduct policies. The compensation for this position ranges from $92,000 to $115,000, reflecting the level of expertise and leadership required. Additionally, Aramark offers a comprehensive benefits package that includes medical, dental, vision coverage, retirement savings plans like 401(k), paid time off, parental leave, and disability coverage, although availability may vary by location. Candidates for this role are expected to possess excellent interpersonal skills, financial acumen, and a passion for client service and business growth, making it an excellent opportunity for professionals seeking to advance their careers within a global services company dedicated to community and employee success.

Job Requirements

Bachelor's degree level education highly preferred
meaningful experience in service industry contract services or hospitality environment
proven ability leading through other managers
experience in creating and managing a department budget financial controls and analysis
ability to focus on client and customer services entrepreneurship and building and growing a strong business
savvy interpersonal skills
comfortable reading understanding and implementing contractual requirements
physical ability to meet job demands including lifting bending pushing pulling and/or extended walking and standing
willingness to wear uniforms and/or use personal protective equipment

Job Qualifications

Bachelor's degree level education highly preferred in an area of food service hospitality facilities or business management
the ability to focus on client and customer services entrepreneurship and building and growing a strong business
savvy interpersonal skills to communicate effectively with clients senior management and Aramark support staff
comfortable reading understanding and implementing contractual requirements including identifying opportunities within contract terms and conditions to address operational issues
meaningful experience in service industry contract services or hospitality environment
proven ability leading through other managers
experience in creating and managing a department budget financial controls and analysis
experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
manages the client and community relationships at the location continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction
builds develops and leads a management team and staff capable of carrying out organizational objectives
recommends methods resources and implementation for service improvement and growth based on understanding of operational needs capabilities and contractual obligations
in partnership with finance manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
manages compliance with all local state and federal regulations and codes and maintains all associated records and reports
ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times