General Manager

Capriotti's Sandwich Shop is a well-established, award-winning fast-casual restaurant brand known nationwide for its exceptional sandwiches, outstanding hospitality, and people-first culture. With a rapidly expanding presence across the country, Capriotti's continues to build a reputation for delivering delicious, high-quality food paired with excellent guest experiences. The brand prides itself on fostering a supportive team environment where employees can grow both personally and professionally. Capriotti's commitment to excellence is reflected in its operational standards, positive workplace culture, and dedication to customer satisfaction. This thriving restaurant company offers competitive salaries, comprehensive benefits, and opportunities for leadership development and career advancement for passionate team members.

The role of Restaurant General Manager at Capriotti's is a pivotal leadership position responsible for overseeing the full spectrum of restaurant operations. This full-time role requires a dynamic leader who thrives in a fast-paced environment and is dedicated to building strong teams and consistently delivering an exceptional guest experience. The General Manager directs daily functions including staffing, guest service management, food quality assurance, financial oversight, and ensuring operational efficiencies meet the brand’s high standards. This position encompasses recruiting, training, coaching, and motivating a diverse team to foster a positive and productive workplace. The ideal candidate exemplifies strong communication skills, operational expertise, and a passion for hospitality. Additionally, the General Manager is instrumental in driving sales growth, managing costs, maintaining safety and cleanliness standards, and promoting Capriotti’s core values and customer-first philosophy. This role presents an excellent opportunity for a motivated professional eager to make a meaningful impact while advancing their career in the restaurant industry.