General Manager

Jimmy Johns is a nationally recognized sandwich franchise known for its commitment to freshness and quality. Established in 1983, the company specializes in crafting sandwiches with all-natural meats, fresh veggies sliced in-house daily, freshly baked bread made onsite for customers to see, and house-made spreads such as tuna salad. This dedication to freshness and quality creates the distinctive taste Jimmy Johns is famous for, making it a beloved brand in the fast-casual dining sector. With a focus on providing a superior customer experience, Jimmy Johns continues to expand, seeking skilled professionals to maintain its reputation and operational excellence.

The General Manager role at Jimmy Johns is pivotal to the success of each store location. This leadership position entails overseeing every aspect of in-store operations to ensure the store functions smoothly, efficiently, and in full compliance with brand standards. General Managers hold vast responsibility including staffing and scheduling, food safety protocols, inventory management, cost of goods sold (COGS) control, cash handling, and brand compliance. The ideal candidate will be a self-motivated leader who can uphold all operational systems and procedures with complete integrity and precision.

This position typically requires a commitment of 40 or more hours per week, and it demands the ability to work under pressure while organizing and managing priorities with minimal supervision. General Managers are expected to train, coach, and task-manage employees across all roles within the store, including Assistant Managers, Person In Charge (PIC), InShopper, and Delivery Driver positions, ensuring every team member performs their duties properly and efficiently. The role requires proficiency in basic office software such as Microsoft Word, Excel, Outlook, and Adobe Acrobat to manage store documentation and communications effectively.

Physical demands of the job include the ability to lift 30-40 pounds regularly during shifts, stand, bend, reach, and move within refrigerated and freezer environments where temperatures range from 40 degrees Fahrenheit down to -10 degrees Fahrenheit. A valid driver's license, clean driving record, and reliable transportation are mandatory as part of the qualifications. Certification requirements include Jimmy John Manager Certification and ServSafe Manager Certification, underpinning the importance of food safety and management proficiency.

Overall, the General Manager position at Jimmy Johns is designed for energetic leaders who embrace the fast-paced and dynamic nature of food service retail. Those who thrive in this role will drive operational excellence, inspire employee performance, and deliver a superior customer experience by ensuring the store meets Jimmy Johns high standards of quality and service every day.