Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,100.00 - $70,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
Sunset Coast Provisions is a leading retail establishment specializing in the cannabis industry, dedicated to providing a premium retail experience through exceptional customer service, compliance, and product quality. This company is committed to creating an environment that promotes community engagement, customer satisfaction, and a passion for the cannabis mission. As a growing retailer in a high-demand market, Sunset Coast Provisions emphasizes innovation, strategic growth, and adherence to stringent state and local regulations to ensure a safe, compliant, and enjoyable shopping experience for its customers. With a strong focus on operational excellence, the company supports its team members with ongoing training, development opportunities, and a collaborative workplace culture.
The General Manager position at Sunset Coast Provisions is a vital leadership role responsible for overseeing all daily retail operations and ensuring that the company’s retail locations run efficiently and profitably. This position partners closely with the Director of Operations and executive leadership to craft and implement retail strategies aimed at enhancing brand awareness and fostering positive customer and patient engagement. The General Manager is tasked with managing inventory, scheduling, staff training, compliance enforcement, sales growth, and driving customer satisfaction. They must maintain a deep understanding of state-specific cannabis regulations and ensure that all store operations are compliant with these laws.
This role demands strategic thinking and operational skill to improve business processes, develop reporting mechanisms, and support organizational growth. The General Manager leads purchasing and pricing decisions, oversees profit and loss statements, and works with cross-functional teams from marketing to human resources to ensure cohesive store management. Leadership and talent development are essential components of the position, as is fostering a workplace culture rooted in excellence, passion, and service. Additionally, this role involves regular communication with senior leadership and preparation of reports to support decision-making at the highest levels.
Candidates for this position should possess a bachelor’s degree or equivalent experience with a strong background in managing retail operations, preferably within the cannabis industry, though this is not mandatory. They must be adept at interpreting complex regulations and compliance matters, managing financial results, and utilizing data-driven insights to optimize business performance. The ideal candidate will have experience scaling multi-site retail organizations, managing point of sale systems, and thriving in fast-paced, startup-like environments. Strong communication and interpersonal skills are critical, enabling the General Manager to build relationships internally across departments and externally with customers and partners.
This full-time position offers an exciting opportunity to shape the future of Sunset Coast Provisions' retail presence while playing a critical role in maintaining operational integrity and driving business success in a dynamic and evolving market. Becoming a General Manager at Sunset Coast Provisions means you will be at the forefront of a rapidly expanding sector, supporting not only business goals but also a community-focused mission that values education, compliance, and exceptional customer interactions.
The General Manager position at Sunset Coast Provisions is a vital leadership role responsible for overseeing all daily retail operations and ensuring that the company’s retail locations run efficiently and profitably. This position partners closely with the Director of Operations and executive leadership to craft and implement retail strategies aimed at enhancing brand awareness and fostering positive customer and patient engagement. The General Manager is tasked with managing inventory, scheduling, staff training, compliance enforcement, sales growth, and driving customer satisfaction. They must maintain a deep understanding of state-specific cannabis regulations and ensure that all store operations are compliant with these laws.
This role demands strategic thinking and operational skill to improve business processes, develop reporting mechanisms, and support organizational growth. The General Manager leads purchasing and pricing decisions, oversees profit and loss statements, and works with cross-functional teams from marketing to human resources to ensure cohesive store management. Leadership and talent development are essential components of the position, as is fostering a workplace culture rooted in excellence, passion, and service. Additionally, this role involves regular communication with senior leadership and preparation of reports to support decision-making at the highest levels.
Candidates for this position should possess a bachelor’s degree or equivalent experience with a strong background in managing retail operations, preferably within the cannabis industry, though this is not mandatory. They must be adept at interpreting complex regulations and compliance matters, managing financial results, and utilizing data-driven insights to optimize business performance. The ideal candidate will have experience scaling multi-site retail organizations, managing point of sale systems, and thriving in fast-paced, startup-like environments. Strong communication and interpersonal skills are critical, enabling the General Manager to build relationships internally across departments and externally with customers and partners.
This full-time position offers an exciting opportunity to shape the future of Sunset Coast Provisions' retail presence while playing a critical role in maintaining operational integrity and driving business success in a dynamic and evolving market. Becoming a General Manager at Sunset Coast Provisions means you will be at the forefront of a rapidly expanding sector, supporting not only business goals but also a community-focused mission that values education, compliance, and exceptional customer interactions.
Job Requirements
- Bachelor’s degree required or relevant experience
- Prior experience managing P&L for significant retail operations
- Knowledge of cannabis industry regulations preferred
- Ability to interpret state and local cannabis laws and compliance requirements
- Experience managing high-growth and multi-site retail locations
- Financial and data analysis skills to understand internal and external financial influences
- Proven capability to utilize data for business decision-making
- Strong communication skills both verbal and written
- Ability to thrive in a demanding, fast-paced, start-up environment
- Proficiency with Excel and point of sale systems
Job Qualifications
- Bachelor’s degree or relevant experience
- Proven experience managing retail operations with P&L responsibility
- Expertise in multi-site retail management
- Strong understanding of financial, mathematical, statistical, and consumer research principles
- Proven ability to use data to drive business decisions
- Experience in scaling retail organizations including management of systems and processes
- Excellent communication and interpersonal skills
- Ability to build relationships at all organizational levels
- Experience using Excel and point of sale systems
- Adaptability to fast-paced, start-up environments
Job Duties
- Partner with the Director of Operations and executive team to build and execute retail strategy
- Ensure consistent retail experience and customer engagement across merchandising, marketing, training, compliance, human resources, and finance
- Adhere to and promote a culture of compliance with state and company regulations
- Lead cannabis product procurement and related processes
- Oversee purchasing, pricing, and sales of inventory daily, weekly, monthly, and annually
- Improve operational systems, processes, and policies to support company mission
- Provide guidance and training to store leaders on business metrics and continuous improvement strategies
- Partner with cross-functional teams to ensure clear direction and training for the store
- Lead performance management and talent development initiatives
- Foster a workplace culture of excellence, service, and passion
- Drive sales, profitability, and gross margin
- Oversee store’s profit and loss and collaborate with data analytics on sales trends
- Manage budgets including expenses, deposits, accounts receivable, and profit and loss
- Ensure loss prevention and security protocols are followed
- Set sales targets and implement plans for achieving KPIs
- Communicate regularly with senior leadership and prepare reports
- Manage and train staff on point of sale system
- Create daily work schedules for optimal employee utilization
- Oversee day-to-day store operations
- Support staff training in compliance with company and state requirements
- Participate in marketing efforts for community engagement, promotions, events, and customer communication
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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