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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $74,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is a leading fast-casual restaurant chain known for serving responsibly sourced, classically cooked Mexican-inspired cuisine. Founded with a mission to cultivate a better world, Chipotle emphasizes using real, wholesome ingredients free from artificial colors, flavors, or preservatives. The company's commitment goes beyond food, as it actively supports sustainable farming practices, innovative technology adoption, and community engagement. With locations across the United States, Canada, the United Kingdom, France, and Germany, Chipotle remains unique as the only large restaurant company that owns and operates all its restaurants in North America and Europe, enabling strict control over quality and guest experience. Chipotle's brand is synonymous with fast, yet high-quality food service that disrupts the typical fast-food experience by focusing on fresh ingredients and guest satisfaction.

Chipotle is currently seeking dynamic, driven General Managers to join its rapidly expanding team. With nearly one new restaurant opening every day, the company offers growth opportunities for individuals eager to develop leadership skills while making a tangible impact on local communities. In this leadership role, General Managers will carry the responsibility for driving restaurant success through team building, operational excellence, and customer service. The role involves hiring and developing crew members and shift leaders, creating a positive and inclusive work culture, and ensuring the restaurant meets high standards of hospitality, food safety, and guest satisfaction.

General Managers at Chipotle are expected to be 'guest-obsessed,' maintaining a commitment to hospitality excellence while ensuring fast, accurate service. They manage the full employee lifecycle, from recruitment to performance management, using Chipotle's robust training resources. Operational responsibilities include scheduling, profit and loss control, sales forecasting, digital order accuracy, and ensuring the dining environment is welcoming and clean. The role demands flexibility, as managers work across lunch, dinner, and weekend shifts to deliver leadership during all business hours.

Candidates passionate about people development and leadership, with proven experience in restaurant management, including scheduling, P&L management, and food safety protocols, will thrive in this position. Creativity in marketing efforts and community engagement is also valued to enhance local restaurant performance. Chipotle offers a comprehensive benefits package and a supportive workplace culture designed to foster continuous development and career growth.

The work environment is fast-paced and physically active, requiring the ability to stand and walk for extended periods, lift moderate weights, and work effectively in kitchen and front-of-house settings. Chipotle prioritizes diversity and equal opportunity, encouraging candidates from all backgrounds to apply and offers reasonable accommodations for individuals with disabilities.

Joining Chipotle as a General Manager is a chance to be part of a purpose-driven company that is transforming the fast-food industry while cultivating a better world one restaurant at a time.

Job Requirements

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Ability to work lunch, dinner, and weekend shifts
  • Strong communication skills
  • Physical ability to perform job duties in a fast-paced kitchen environment
  • Commitment to hospitality excellence

Job Qualifications

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • Creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
  • A guest obsessed passion for hospitality

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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