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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $70,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a prominent fast-casual restaurant chain that has redefined the typical fast-food experience. Established with a mission to cultivate a better world, Chipotle is committed to serving responsibly sourced, classically cooked, real food made from wholesome ingredients without artificial colors, flavors, or preservatives. With a presence not only across the United States but also in Canada, the United Kingdom, France, and Germany, Chipotle stands out as the only restaurant company of its size to own and operate all of its establishments in North America and Europe. The company's dedication to quality food, sustainability, and innovation has made it a leader in the food industry, pioneering advancements in digital services, technology, and sustainable business practices. Chipotle fosters a culture that emphasizes respect, diversity, and inclusion, ensuring that all employees are given the chance to excel and contribute to the company's ongoing success.

The opportunity to join Chipotle as a General Manager presents a rewarding leadership role within a fast-growing and dynamic restaurant environment. The General Manager leads from the front, playing a critical role in hiring and developing exceptional team members, building a winning culture, and managing robust business operations. This position requires a passion for hospitality and people development, alongside expertise in restaurant management, including scheduling, profit and loss (P&L) management, food safety, sales forecasting, and recruiting. Candidates are expected to uphold Chipotle’s high standards of guest experience, focusing on speed of service, accuracy, and an overall positive encounter for each guest.

As a General Manager at Chipotle, you will be responsible for the entire employee lifecycle—from recruitment and hiring to ongoing performance management. You will also lead the training and development of crew members, shift leaders, and apprentices, utilizing Chipotle’s comprehensive training tools and resources. Operationally, your duties include overseeing daily restaurant activities such as workforce scheduling, sales forecasting, and financial management, ensuring adherence to food safety protocols, maintaining a clean dining environment, and meeting financial targets. Working a flexible schedule that includes lunch, dinner, and weekend shifts, you will guide the team to deliver exceptional guest service and ensure the operational success of your restaurant.

This role is physically demanding, involving many hours of standing and walking, the ability to lift up to 50 pounds, and working in a fast-paced kitchen environment with varying temperatures. Strong communication skills are essential, as you will interact regularly with both the team and customers, fostering a welcoming and efficient restaurant atmosphere. The position also offers numerous benefits, including medical, dental, and vision insurance, a retirement savings plan, quarterly bonuses, tuition assistance, paid time off, holiday closures, and opportunities for career advancement and people development bonuses.

At Chipotle, cultivating a better world means not just serving great food but also leading with purpose, supporting local and sustainable farming practices, and maintaining a values-driven and people-first workplace. The company is an equal opportunity employer committed to fair employment practices, encouraging applicants from diverse backgrounds to join its mission. Chipotle is dedicated to providing reasonable accommodations to qualified applicants with disabilities throughout the hiring process, reaffirming its commitment to a respectful and inclusive work environment. For anyone passionate about leadership, hospitality, and making a meaningful impact in the fast food and casual dining sector, the General Manager role at Chipotle offers an exciting chance to grow professionally while contributing to a purposeful cause.

Job Requirements

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs / 25kgs
  • Strong communication skills
  • Friendly and enthusiastic attitude
  • Passion for people development and leading others
  • Flexible schedule availability including lunch, dinner, and weekend shifts

Job Qualifications

  • Previous restaurant management experience
  • Experience in scheduling and P&L management
  • Knowledge of food safety standards
  • Strong sales forecasting skills
  • Demonstrated ability to recruit and develop team members
  • Excellent leadership and interpersonal skills
  • Creative approach to marketing and driving sales

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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