Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Travel Discounts
Employee assistance program
Flexible Paid Time Off
401k plan with company match
Employee stock purchase plan
Professional development opportunities
Job Description
Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and resort management across the United States and internationally. Known for its commitment to delivering exceptional guest experiences and fostering a positive workplace environment, Hilton Grand Vacations operates premium resorts that cater to travelers seeking comfort, luxury, and outstanding services. The Daytona Beach Regency, located in the vibrant and picturesque area of Daytona Beach, FL, is part of this prestigious network of properties. This resort is notable for its commitment to high-quality service, diverse recreational activities, and a welcoming atmosphere that caters to both vacationers and homeowners alike. Hilton Grand Vacations takes pride in its focus on guest satisfaction, innovation in hospitality, and its supportive culture that encourages employee growth and development. The company offers competitive salaries and comprehensive benefits designed to enhance the professional and personal lives of its employees.
The General Manager position at Daytona Beach Regency offers a unique leadership opportunity within the hospitality industry. This role involves overseeing a dynamic resort operation with a core focus on delivering outstanding guest experiences, developing and mentoring the team, managing financial performance, and ensuring operational excellence across various departments. The General Manager acts as a key liaison between the resort and the Homeowners Association, as well as other stakeholders, to maintain a harmonious and efficient operation. This position requires a strategic thinker who can balance operational responsibilities with a people-oriented approach, fostering a positive work environment and promoting a culture rooted in trust, integrity, and collaboration.
Candidates can expect to lead diverse teams including front office, housekeeping, maintenance, security, and recreational functions, ensuring smooth day-to-day operations. Critical responsibilities include maintaining cost and labor controls to operate within budget, conducting routine inspections of property and employee performance, ensuring compliance with labor laws, and managing crisis situations to guarantee guest and owner safety. The General Manager will also collaborate closely with developers, the Homeowners Association Board of Directors, project management, and sales and marketing leaders, making this role pivotal in the overall success of the resort.
Hilton Grand Vacations values diversity, equity, and inclusion, and this leadership role calls for a candidate who can cultivate these principles within the team. With opportunities for professional growth, access to a flexible paid time off plan, comprehensive healthcare options from day one, a 401(k) program with company match, and exclusive employee discount and stock purchase programs, this position is designed to offer a fulfilling and rewarding career path. Joining Hilton Grand Vacations as the General Manager at Daytona Beach Regency means becoming part of a company that prioritizes work-life balance, employee well-being, and creating memorable experiences for guests and residents alike.
The General Manager position at Daytona Beach Regency offers a unique leadership opportunity within the hospitality industry. This role involves overseeing a dynamic resort operation with a core focus on delivering outstanding guest experiences, developing and mentoring the team, managing financial performance, and ensuring operational excellence across various departments. The General Manager acts as a key liaison between the resort and the Homeowners Association, as well as other stakeholders, to maintain a harmonious and efficient operation. This position requires a strategic thinker who can balance operational responsibilities with a people-oriented approach, fostering a positive work environment and promoting a culture rooted in trust, integrity, and collaboration.
Candidates can expect to lead diverse teams including front office, housekeeping, maintenance, security, and recreational functions, ensuring smooth day-to-day operations. Critical responsibilities include maintaining cost and labor controls to operate within budget, conducting routine inspections of property and employee performance, ensuring compliance with labor laws, and managing crisis situations to guarantee guest and owner safety. The General Manager will also collaborate closely with developers, the Homeowners Association Board of Directors, project management, and sales and marketing leaders, making this role pivotal in the overall success of the resort.
Hilton Grand Vacations values diversity, equity, and inclusion, and this leadership role calls for a candidate who can cultivate these principles within the team. With opportunities for professional growth, access to a flexible paid time off plan, comprehensive healthcare options from day one, a 401(k) program with company match, and exclusive employee discount and stock purchase programs, this position is designed to offer a fulfilling and rewarding career path. Joining Hilton Grand Vacations as the General Manager at Daytona Beach Regency means becoming part of a company that prioritizes work-life balance, employee well-being, and creating memorable experiences for guests and residents alike.
Job Requirements
- Bachelor's degree
- 5-7 years of general manager experience
- 5 years of management experience in a comparable property
- extensive knowledge of vacation ownership principles and HOA laws
- strong financial analysis skills
- excellent communication skills
- leadership and team development skills
- ability to work with vendors
- commitment to diversity and inclusion
Job Qualifications
- Extensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort
- must possess and apply an extensive knowledge of financial principles and statements to review and analyze resort and HOA financial status
- must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion
- must possess excellent written and verbal communication skills
- strong financial competence and expertise in labor control and productivity standards
- ability to work with in-house personnel as well as third-party vendors in two subject areas: housekeeping and food and beverage
- 5-7 years of prior General Manager experience
- 5 years of management experience in a comparable property
- BA/BS/Bachelor's Degree
Job Duties
- Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions
- instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity
- collaborates and builds partnerships and works collaboratively with others to meet shared objectives
- coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied
- commited, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision
- communicates continuously with the Homeowners Association(s) Board of Directors
- develops and maintains cost and labor controls to ensure operation within budget
- must demonstrate leadership skills and show capability in acquiring, developing, and retaining an engaged team
- conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property
- commitment and dedication to our people-first culture
- ensure guest/owner safety and security
- maintain crisis management plan
- assures compliance with labor laws and respects areas of responsibility
- works closely with developer, homeowners’ association, project management and in-house sales and marketing leadership
- other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
