Life Time logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50.00 - $13,650.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

Life Time is a premier national Healthy Way of Life brand dedicated to promoting healthy and happy lives for its members. Operating over 110 state-of-the-art athletic resorts across the United States and Canada, Life Time offers an unmatched experience that goes far beyond conventional fitness centers. Open 24/7, the company provides comprehensive services including world-class training programs, innovative nutrition guidance, and a holistic approach to wellness. Life Time’s mission is to engage its members at every stage of life with activities and resources tailored to individual interests, supporting healthier living, aging, and entertainment for individuals, couples, and families of all ages. The company’s commitment to creating a balanced, sustainable lifestyle has established it as a leader in the health and fitness industry, fostering an environment where members feel motivated, supported, and empowered to achieve their wellness goals.

The General Manager in Training (GM in Training) role is a valuable leadership opportunity within Life Time, designed for highly motivated individuals seeking to advance their careers in health club management. This position partners closely with the club's current General Manager or Senior General Manager, assisting with the overall direction, coordination, operation, and success of the fitness club. The GM in Training plays a crucial role in ensuring the club meets its financial objectives while delivering exceptional leadership in areas such as customer service, team relations, sales strategies, business performance, and member participation.

In this role, you will be enrolled in the Life Time General Manager Certification program and complete specialized trainings provided by Life Time Education. The position includes extensive on-the-job training that involves working alongside the club's General Manager and Area Director to develop leadership skills across a team ranging from 150 to 300 staff members. The GM in Training will be responsible for supporting and motivating managers, fostering a culture aligned with Life Time’s standards, and acting as an ambassador to create unforgettable experiences for every member.

The career path through this program ensures professional growth in operational management, financial oversight, and team leadership within a dynamic and fast-paced environment focused on health and wellness. This invaluable experience prepares candidates to eventually assume full General Manager responsibilities, managing all facets of life club operations including membership retention, budget management, and departmental accountability. The role demands a balance of strategic vision and hands-on management, ensuring the club maintains a clean, organized, and welcoming atmosphere that exemplifies the Life Time brand.

Job Requirements

  • HS graduate or equivalent
  • 3 years of experience in the fitness, hospitality or retail industry
  • 2 years of management experience
  • Understanding of computer software such as Microsoft Excel and Word
  • Excellent interviewing techniques
  • Ability to sit, stand, walk, reach, climb and raise up to 50 pounds
  • CPR and AED certified

Job Qualifications

  • HS graduate or equivalent
  • 3 years of experience in the fitness, hospitality or retail industry
  • 2 years of management experience
  • Understanding of computer software such as Microsoft Excel and Word
  • Excellent interviewing techniques
  • CPR and AED certified
  • Bachelor's degree in business or a related field preferred

Job Duties

  • Attends required General Manager Certification trainings and presents on the business plan
  • Performs daily walk-through inspections to ensure that all areas of the club are clean, neat, organized, and like new
  • Studies Net Satisfaction Scores to ensure the best member experience
  • Monitors budgets and forecasts revenue and expenses for each department monthly/quarterly/annually
  • Monitors supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually
  • Mentors Department Managers to ensure continuous growth through training, developing, assessing performance, and providing feedback
  • Co-facilitates Weekly Department Manager Meetings
  • Participates in a quarterly club assessment in partnership with the General Manager and Area Director
  • Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers
  • Guides and executes monthly Manager on Duty program

Job Criteria

Experience

Mid Level (3-7 years)


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