General Manager

Madison, AL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $55,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Our client is a prominent restaurant brand known for its dedication to delivering exceptional customer experiences and maintaining high operational standards. This brand thrives on a culture of passion, quality, and strong leadership, consistently aiming to provide excellent service and operational efficiency. As part of a larger company network, the restaurant boasts a reputation of fostering growth opportunities, upholding brand culture, and emphasizing team development. Employees across all levels are encouraged to contribute to the company’s success and maintain the integrity of its brand standards.

The General Manager position is a pivotal leadership role within the restaurant, responsible for overseeing all aspects of day-to-day operations at the assigned location. This role demands a leader who is passionate about the brand's culture and standards, showing strong work ethic and leadership skills in every facet of the operation. The General Manager prioritizes customer satisfaction and understands that efficient operations are key to delivering outstanding guest experiences. This role requires a strategic thinker with decision-making capabilities focused on developing team productivity, maintaining operational excellence, and driving profitability.

As the face of the restaurant, the General Manager is tasked with supervising and motivating a diverse team, ensuring that company policies are adhered to and that business goals and metrics are achieved consistently. The role includes enforcing food quality, safety, and cleanliness standards while managing labor and product costs to remain within budget goals. A critical aspect of this position is to foster a positive work environment, providing coaching and feedback to team members, and addressing areas for improvement promptly.

The General Manager will also take charge of various administrative responsibilities including scheduling, inventory management, paperwork, and compliance with safety and security protocols. This position requires the individual to be highly organized and capable of managing multiple tasks effectively in a fast-paced, ever-changing environment. An integral part of this role is participating in the brand’s Manager in Training program to fully understand the scope and demands of the role before assuming full responsibilities.

Ultimately, the General Manager will drive the restaurant’s growth and success by enhancing team performance, elevating customer service standards, and optimizing operational efficiencies. Opportunities for travel during the training phase are expected, and a commitment to actively engaging with the local community is encouraged to support the brand’s presence and reputation. This role offers a fulfilling career path for an individual dedicated to achieving excellence in restaurant management and poised to lead a dynamic team towards sustained growth and profitability.

Job Requirements

  • Must enter and successfully complete Manager in Training program before assuming General Manager role
  • Must have reliable transportation
  • Must be able to work nights and weekends
  • Extremely professional appearance
  • Ability to work in a fast paced, ever-changing environment
  • Take initiative
  • Ability to handle multiple tasks
  • Demonstrated ability to creatively organize and expand business opportunities
  • Desire to take ownership and increase weekly sales
  • Ability to work 50+ hour work week
  • Must be able to lift up to 50 lbs
  • Meet labor goals determined by store sales
  • Meet food cost goals determined by store sales
  • Be involved in the local community
  • Must have a valid drivers license

Job Qualifications

  • Restaurant management experience preferred
  • Strong interpersonal relations, communication and organizational skills
  • Leadership, supervisory skills
  • Dependability
  • Maturity
  • Excellent time management skills

Job Duties

  • Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved
  • Implement and enforce company policies and procedures
  • Provide direction to management team and staff to achieve restaurant goals
  • Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
  • Provide coaching and feedback to employees and assess performance on an ongoing basis
  • Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
  • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


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