IHOP logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $55,000.00
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Work Schedule

Weekend Shifts
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Benefits

Monthly bonus opportunities up to $1750 every month
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
long term disability insurance
Free Shift Meals
Family discounts
on the job training
Advancement opportunities

Job Description

IHOP is a globally recognized restaurant chain known for its delicious breakfast offerings and friendly dining atmosphere. With locations across the United States and internationally, IHOP has built a reputation for providing quality food and exceptional customer service. The Chattanooga IHOP location is currently seeking dedicated food service management professionals to join their team. This establishment emphasizes creating a positive work environment where team members can grow alongside the company, build long-lasting relationships, and contribute to memorable customer experiences. IHOP offers comprehensive benefits and competitive compensation to support their employees' well-being and professional development.

The available role in Chattanooga is that of a Food Service Manager. This position is essential for ensuring that the restaurant operates efficiently and profitably while upholding the brand's high standards of quality and service. The manager will be responsible for leading daily operations, including supervising staff, managing resources, and maintaining compliance with all regulatory requirements. The role requires a leader who is passionate about customer satisfaction and who can foster a positive, productive work culture. Working at IHOP Chattanooga offers a starting salary range between $52,000 and $55,000, dependent on experience, along with monthly bonus opportunities that can reach up to $1,750. Employees should anticipate working weekends and holidays as part of the schedule.

In this management role, you will be tasked with directing the activities and performance of your team to meet the restaurant’s financial and operational goals. Encouraging teamwork, respect, and accountability among staff members is critical, as is addressing any team issues professionally. You will also be responsible for guest relations, handling complaints in a timely and courteous manner to ensure a satisfying dining experience. The position calls for diligent monitoring and implementation of company procedures to optimize operations. Additionally, recruiting, training, and retaining skilled team members are vital to maintaining a motivated and effective workforce. The Food Service Manager will oversee supply availability across various departments, including food, kitchen, safety, and janitorial, ensuring smooth day-to-day functioning.

Compliance with all local, state, and federal regulations is a must, particularly regarding sanitation and safety standards. Regular checks of equipment and building conditions will be part of your responsibilities to maintain federal compliance and operational integrity. IHOP Chattanooga values leaders who are not only operational experts but who also inspire their teams through proven leadership skills and a hands-on approach. If you have two or more years of management experience in a fast-paced, casual dining environment, proficiency with Microsoft Office, and are ready to take on a rewarding leadership role, this opportunity offers growth, advancement, and a supportive workplace where your efforts will be recognized and rewarded.

Job Requirements

  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • proficiency with Microsoft Office, including Word and Excel
  • valid drivers license and reliable transportation
  • willingness to undergo a background check upon hire
  • proven leadership skills

Job Qualifications

  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • proficiency with Microsoft Office, including Word and Excel
  • valid drivers license and reliable transportation
  • willingness to undergo a background check upon hire
  • proven leadership skills

Job Duties

  • Direct the daily activities, performance, and workload of your team
  • foster teamwork, respect, accountability, and trust
  • reward and discipline team members, address team member complaints, and resolve problems
  • execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
  • connect with guests and handle any complaints in a professional and timely manner
  • create, implement, and monitor company procedures to streamline operations
  • help with the recruitment, training, and retention of all team members to keep your food service team going strong
  • ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies
  • stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
  • verify that the equipment and the building are in working order and that they continue to comply with federal guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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