General Manager

Jimmy Johns is a renowned sandwich franchise that has been delighting customers with its fresh, high-quality ingredients and quick service since 1983. The company prides itself on using all-natural meats and fresh vegetables sliced in-house daily, complemented by fresh-baked bread that customers can see being made right in the store. Known for its signature house-made tuna salad and iconic toppings like ripe tomatoes, crisp shredded lettuce, and real Hellmann's mayo, Jimmy Johns has established a strong brand reputation for delivering flavorful sandwiches made with love and care. As a part of a growing national franchise, Jimmy Johns offers a dynamic and fast-paced work environment focused on operational excellence and customer satisfaction.

The General Manager at Jimmy Johns plays a pivotal role in ensuring the seamless operation of the store while upholding the brands high standards. This Bonus-eligible position requires a self-motivated individual with superior leadership skills who can execute systems and procedures with 100% integrity. The General Manager oversees all aspects of in-store operations including staffing and scheduling, food safety adherence, inventory and stock ordering, cost of goods sold (COGS) management, cash handling, and ensuring rigorous brand compliance. They are responsible for maintaining the store in exceptional order and guaranteeing that all employees perform their duties properly and efficiently.

In this comprehensive leadership role, the General Manager directs team members by coaching and task-managing employees on operational responsibilities and providing ongoing training for Assistant Managers, Person In Charge (PIC), InShopper, and Delivery Driver positions as needed. The role demands acute organizational skills to establish priorities within the store with minimal supervision, especially in a fast-paced and high-stress environment. Familiarity with essential business software such as Microsoft Word, Excel, Outlook, and Adobe Acrobat is expected to support administrative functions.

Additionally, General Managers must possess the physical stamina to handle the operational demands of the position, including lifting up to 40 pounds regularly, standing, bending, and navigating walk-in refrigerators and freezers with temperatures ranging from 40 degrees Fahrenheit to -10 degrees Fahrenheit. With a focus on both people management and operational controls, this position is key to driving business success, ensuring customer satisfaction, and maintaining the quality and integrity of Jimmy Johns products and services.