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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Competitive benefits package including health/vision/dental
Paid vacation time
Employee Meals
We promote from within

Job Description

Popeye's is a leading fast-food restaurant chain renowned for its Louisiana-style fried chicken and signature dishes. Founded in 1972, Popeye's has grown into a global brand with thousands of locations worldwide, committed to delivering exceptional quality food and outstanding customer service. The company prides itself on its flavorful menu, unique recipes, and dedication to creating memorable dining experiences for its customers. Popeye's also focuses on fostering a positive work culture that emphasizes teamwork, diversity, and career development. As a franchise-based system, Popeye's offers numerous opportunities for professional growth and advancement within its extensive network of restaurants. Employment with Popeye's means being part of a dynamic, customer-oriented environment where innovation and quality are top priorities.

The position of General Manager at Popeye's is a pivotal role responsible for overseeing the day-to-day operations of the restaurant. This includes ensuring compliance with food safety standards, managing employee schedules, and overseeing inventory and food ordering processes. The General Manager plays an essential role in maintaining high company standards in various operational areas such as product preparation, customer relations, restaurant maintenance, and team leadership. A successful General Manager at Popeye's is well-versed in managing food and labor costs effectively while delivering excellent products and exemplary service to every customer. This role requires a hands-on approach, strong leadership capabilities, and the ability to motivate and retain a high-performing team. The General Manager is also accountable for recruiting new staff members and ensuring all team members adhere to company policies and standards. This franchise position offers a competitive benefits package, including health, vision, and dental coverage, paid vacation, and employee meals. Additionally, Popeye's is committed to promoting from within, offering career advancement opportunities for those dedicated to their roles. The ideal candidate must have managerial experience either within Popeye's or in a similar fast-food concept, possess ServSafe certification, and demonstrate strong communication and organizational skills. Proficiency in interpreting financial documents and basic computer skills, including Excel and internet navigation, are also required for the position.

Job Requirements

  • must have a minimum of six months of Popeyes managerial experience or one year of General Manager experience with another concept
  • must be ServSafe certified
  • must have effective oral and written communication skills
  • the ability to calculate and analyze data, display effective leadership skills, and effectively communicate with all levels
  • interpret Profit and Loss Statements and be computer literate
  • basic knowledge of Excel data entry and an understanding of web browsers to complete hiring and training duties

Job Qualifications

  • must have a minimum of six months of Popeyes managerial experience or one year of General Manager experience with another concept
  • must be ServSafe certified
  • must have effective oral and written communication skills
  • the ability to calculate and analyze data, display effective leadership skills, and effectively communicate with all levels
  • interpret Profit and Loss Statements and be computer literate
  • basic knowledge of Excel data entry and an understanding of web browsers to complete hiring and training duties

Job Duties

  • directing the daily operations of a restaurant
  • must be able to deliver 100 percent on food safety
  • must be proficient in employee scheduling and food ordering
  • ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members
  • must be knowledgeable in managing food cost and labor cost
  • ensuring that the highest quality products and services are delivered to each customer
  • other duties as required or assigned

Job Criteria

Experience

Mid Level (3-7 years)


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