Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
flexible schedule
extensive and detailed paid training
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Real Advancement Opportunities
Job Description
Applebee's is a leading casual dining restaurant chain known for its friendly atmosphere, quality food, and community commitment. As part of a globally recognized brand, Applebee's offers exciting career opportunities in a dynamic environment where employees can grow both personally and professionally. Renowned for its vibrant culture and devotion to guest satisfaction, Applebee's cultivates an inclusive and team-oriented workplace that supports work-life balance. The company emphasizes training, development, and leadership in the hospitality industry, aiming to deliver top-notch dining experiences to its guests. Applebee's is committed to providing competitive pay, comprehensive benefits, and flexible schedules, creating an appealing workplace for passionate individuals dedicated to hospitality excellence.
The role of General Manager at Applebee's is a pivotal leadership position responsible for overseeing all aspects of restaurant operations. In this position, the General Manager is entrusted with managing the restaurant environment to guarantee a seamless customer experience marked by prompt, friendly service and strict adherence to company standards. This includes fostering a strong culture based on the company’s vision and mission, which highlights teamwork, integrity, passion for service, and innovation. The General Manager leads by example, addressing guest concerns promptly and ensuring 100% table visitation to enhance guest satisfaction.
The role involves comprehensive duties such as inventory management, quality control of food and beverage presentation, community engagement, and executing promotions and contests to drive sales. The General Manager also ensures the restaurant complies with health, safety, and labor laws, maintaining high standards for cleanliness and sanitation. Managing team performance is crucial, with responsibilities including recruitment, training, conducting performance evaluations, and improving associate skills. Coaching and mentoring are ongoing aspects, alongside maintaining staffing levels to meet business needs efficiently.
Financial oversight is another essential facet, where the General Manager maintains control over assets, budgeting, cash handling, and cost management related to food, liquor, and capital expenditures. Strong administrative skills are required to complete necessary paperwork and maintain service contracts. Additionally, the role promotes continuous development through teamwork, professional growth, and acting as a role model. Applebee's values candidates with management experience in hospitality or related fields, leadership qualities, business acumen, certifications for alcohol and food safety, and the physical ability to meet the demands of a busy restaurant environment.
This position reports to the Area Director and offers a rewarding career with real advancement opportunities. Applebee's provides extensive and detailed paid training, health, dental and vision insurance, paid vacation, and a supportive culture that helps team members thrive both professionally and personally. Candidates will find a balanced work life with meaningful benefits and the chance to make a significant impact within their community and the company.
The role of General Manager at Applebee's is a pivotal leadership position responsible for overseeing all aspects of restaurant operations. In this position, the General Manager is entrusted with managing the restaurant environment to guarantee a seamless customer experience marked by prompt, friendly service and strict adherence to company standards. This includes fostering a strong culture based on the company’s vision and mission, which highlights teamwork, integrity, passion for service, and innovation. The General Manager leads by example, addressing guest concerns promptly and ensuring 100% table visitation to enhance guest satisfaction.
The role involves comprehensive duties such as inventory management, quality control of food and beverage presentation, community engagement, and executing promotions and contests to drive sales. The General Manager also ensures the restaurant complies with health, safety, and labor laws, maintaining high standards for cleanliness and sanitation. Managing team performance is crucial, with responsibilities including recruitment, training, conducting performance evaluations, and improving associate skills. Coaching and mentoring are ongoing aspects, alongside maintaining staffing levels to meet business needs efficiently.
Financial oversight is another essential facet, where the General Manager maintains control over assets, budgeting, cash handling, and cost management related to food, liquor, and capital expenditures. Strong administrative skills are required to complete necessary paperwork and maintain service contracts. Additionally, the role promotes continuous development through teamwork, professional growth, and acting as a role model. Applebee's values candidates with management experience in hospitality or related fields, leadership qualities, business acumen, certifications for alcohol and food safety, and the physical ability to meet the demands of a busy restaurant environment.
This position reports to the Area Director and offers a rewarding career with real advancement opportunities. Applebee's provides extensive and detailed paid training, health, dental and vision insurance, paid vacation, and a supportive culture that helps team members thrive both professionally and personally. Candidates will find a balanced work life with meaningful benefits and the chance to make a significant impact within their community and the company.
Job Requirements
- 3-5 years of management experience in the restaurant entertainment or hospitality industry casual dining a plus
- Associate or bachelor's degree preferred
- Demonstrated leadership abilities as evaluated by current general manager area director and vice president
- Business acumen to operate a high-volume business
- Valid driver's license and reliable transportation
- Responsible alcohol service and food safety certifications as required
- Ability to stand and exert well-paced mobility for periods of up to 12 hours and lift 25-50 pounds
Job Qualifications
- 3-5 years of management experience in the restaurant entertainment or hospitality industry casual dining a plus
- Associate or bachelor's degree preferred
- Has successfully demonstrated leadership abilities as evaluated by current General Manager Area Director and Vice President
- Business acumen to operate successfully a high-volume business
- Valid driver's license and reliable transportation
- Responsible alcohol service and food safety certifications as required
- Kitchen managers must have current alcohol and food certification that meets state requirements
Job Duties
- Manage restaurant environment ensuring prompt friendly service according to company guidelines
- Breed a culture using the vision and mission statement to guide teamwork results integrity and passion for service fun balance innovation and being guest driven
- Ensure immediate response and correction of all verbal guest complaints by self and staff
- Maintain adequate inventory levels
- Ensure product preparation and presentation uncompromisingly meeting company standards
- Actively participate in community to increase sales and enhance awareness of Applebee's
- Implement and execute all incentive contests and educate associates on promotions and new menu offerings
- Effectively oversee schedules associates to meet sales demands
- Maintain effective safety and security programs according to company policy and government standards
- Promote and manage restaurant organization cleanliness and sanitation
- Institute preventative maintenance of all equipment and building and immediately correct needed repairs
- Advise AD of any non-routine situations
- Communicate with other managers daily through management log and shift change meetings
- Comply with all labor laws including ensuring associates receive appropriate rest and meal breaks and maintain work hours within company guidelines
- Complete all other assigned duties and responsibilities
- Manage associate performance by ensuring quality recruitment adherence to training procedures maintaining trained staff developing ongoing reviews and written evaluations every six months assessing effectiveness providing candid feedback ensuring correct staffing levels selecting new associates based on competency ensuring exit interviews conduct training discipline conduct meetings ensure compliance with policies timely performance reviews act as coach to all associates
- Maintain controls including completing administrative and accounting duties controlling assets ensuring compliance with laws meeting budgets managing service contracts and capital expenditures monitoring cash handling procedures performing weekly food and liquor inventories analyzing systems preparing accurate paperwork
- Inspire cooperation and teamwork from management and associates by building a culture derived from Applebee's vision
- Be guest focused and promote the team to be
- Demonstrate strong organizational skills
- Develop goals and action plans for personal professional growth
- Provide a role model for managers and associates
- Exhibit a professional image
- Be a subject matter expert on all store related technology
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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