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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Denny's is a well-established and widely recognized restaurant chain known for its commitment to providing quality food and excellent service to its guests. This specific job posting is for a position within an independently owned and operated franchisee of Denny's, emphasizing the unique opportunity to work in a locally managed environment while still benefiting from the reputation and standards of the larger Denny's brand. Independently owned franchisees operate separately from Denny's, Inc., meaning they are solely responsible for employment decisions including hiring, firing, scheduling, and setting job requirements. This arrangement allows for a more personalized management style tailored to the community and team but still aligned with Denny's nationally recognized customer service and hospitality standards. At Denny's, there is a passion for feeding people and a strong dedication to guest satisfaction, making it an ideal workplace for individuals who are enthusiastic about food service and leadership in the restaurant industry.

As a General Manager at this independently owned Denny's franchise, you will play a pivotal role in maintaining high operational standards and fostering an environment where guest satisfaction is paramount. The General Manager is responsible for overseeing the overall restaurant operations with a key focus on driving business growth, managing staff effectively, and achieving controllable profit plans. Your leadership will be vital in ensuring that the restaurant not only meets but exceeds customer expectations through exceptional service and a strong commitment to hospitality. This role demands a hands-on approach to employee selection, retention, and continuous operational improvements, which are essential to sustaining a thriving restaurant environment. Your responsibilities will include reinforcing training programs and upholding the Denny's Way service and brand quality standards throughout all areas of the restaurant.

This job offers the chance to lead a dynamic team in a fast-paced yet rewarding setting, where your ability to manage and motivate staff directly influences business success. Independence in managing the daily operations enables you to implement innovative ideas and operational strategies responsive to the local market while leveraging the strengths of an established national brand. Working at Denny's franchise means engaging with diverse guests and providing a welcoming atmosphere that encourages repeat business and positive community relationships.

Importantly, the position also highlights Denny's commitment to equal employment opportunity, protecting the rights of all employees regardless of characteristics protected under federal, state, or local laws. The general manager role is a critical leadership position with responsibilities that go beyond managing the day-to-day to include shaping the culture of the restaurant to be inclusive, supportive, and focused on excellence.

Overall, this job represents a unique leadership opportunity for experienced restaurant professionals ready to take ownership of a local franchise unit with the support and assurance of the Denny's brand. The role is ideal for those passionate about hospitality, operational excellence, and team development, seeking long-term career growth in the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 3 years of experience in restaurant management or a related field
  • Ability to work flexible hours including weekends and holidays
  • Strong organizational skills
  • Capacity to lead a diverse team
  • Commitment to guest satisfaction and quality service
  • Ability to handle multiple tasks in a fast-paced environment

Job Qualifications

  • Proven experience in restaurant management
  • Strong leadership and team management skills
  • Excellent communication skills
  • Knowledge of profit and loss management
  • Ability to train and develop staff
  • Commitment to high standards of hospitality
  • Familiarity with operational procedures in a fast-paced restaurant environment

Job Duties

  • Overseeing overall restaurant operations
  • Management of staff
  • Achieving controllable profit plan
  • Driving guest count growth and sales building activities
  • Focusing on employee selection and retention
  • Implementing continuous operational improvements
  • Upholding Denny's Way service and brand quality standards
  • Reinforcing staff training
  • Demonstrating a commitment to hospitality and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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