General Manager

DLCRS is a fast-casual restaurant brand dedicated to delivering exceptional dining experiences through outstanding customer service, high-quality food, and a commitment to operational excellence. As an established player in the restaurant industry, DLCRS prides itself on fostering a supportive and dynamic work environment that values teamwork, innovation, and continuous growth. With a focus on hospitality excellence, DLCRS strives to create a culture where employees feel valued, empowered, and equipped to contribute to the company’s success while advancing their careers within the organization.

The role of General Manager at DLCRS is a pivotal leadership position responsible for overseeing all aspects of a single restaurant location. Reporting directly to the Area Coach, the General Manager is entrusted with full Profit and Loss (P&L) responsibility and day-to-day operational management. This includes recruiting and mentoring a high-performing team, ensuring superior guest experiences, maintaining brand standards, and managing financial performance to achieve business goals. The position offers an annual pay range of $55,000 to $65,000 and provides opportunities for career development within a company that values strong leadership and operational expertise.

As General Manager, you will lead and inspire a team including an Assistant General Manager, Shift Leaders, and all restaurant team members. Your leadership will drive sales growth through effective promotions and upselling, while carefully controlling labor and food costs to improve net operating profit. You will enforce operational excellence by implementing rigorous safety, cleanliness, and cash-handling procedures. Your role also encompasses inventory management, facilities oversight, and the implementation of waste reduction protocols to ensure quality and efficiency.

In addition to managing the business, the General Manager is expected to embody DLCRS’s Purpose, Mission, and Core Values, creating a welcoming atmosphere that exceeds guest expectations by delivering friendly, accurate, and timely service. The ideal candidate will have a strong business acumen with experience in labor reporting, cost control, and the ability to develop and retain talented teams through regular coaching, feedback, and performance evaluations.

This role demands a proactive leader who is committed to maintaining a clean, safe, and productive work environment while driving continuous improvement. Physical requirements include the ability to stand and walk for extended periods and lift up to 50 pounds. The schedule requires flexibility to work 50-60 hours per week, including mornings, evenings, weekends, and holidays. DLCRS offers comprehensive training, competitive salary plus performance incentives, employee meal discounts, and a benefits package within a culture focused on growth and accountability.

DLCRS is an equal-opportunity employer dedicated to building diverse teams and fostering an inclusive workplace. If you are passionate about operational excellence, people management, and delivering memorable guest experiences, this General Manager position is an excellent opportunity to contribute your skills and grow within a thriving restaurant organization.