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General Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Denny's is a well-known and independently owned franchise restaurant dedicated to feeding people with passion and care. As an iconic brand in the casual dining industry, Denny's is recognized for its commitment to quality food, exceptional hospitality, and creating a welcoming environment for guests. The franchisee operates the restaurant independently, ensuring the community experiences authentic Denny's service and standards while bringing a unique, local touch to the establishment. This means employment, staffing decisions, and day-to-day management are handled by the franchise owner, reinforcing a personalized and supportive workplace culture.

This job posting is for the position of General Manager at a Denny's restaurant operated by an independent franchisee. As General Manager, you will be the driving force behind the restaurant's success. You will oversee all aspects of restaurant operations including staff management, achieving financial goals, increasing guest counts, and boosting sales through strategic activities. A critical part of your role is to nurture employee selection, retention, and encouraging continuous improvements in operational efficiency. You will also demonstrate a strong commitment to hospitality by ensuring every guest has a satisfying experience. Upholding the Denny's Way service and brand quality standards will be paramount throughout the restaurant.

The General Manager plays a key leadership role by fostering a team environment that emphasizes excellent service and guest satisfaction. You will ensure all employees are properly trained and motivated to maintain the high standards that the Denny's brand represents. Your focus on financial performance, employee management, and guest engagement will directly contribute to the growth and reputation of the restaurant. Working closely with your team, you will identify opportunities for operational improvements and implement strategies that enhance both employee morale and customer experience.

Employment at this Denny's is provided by the independent franchisee, not Denny's, Inc. This means the franchisee is solely responsible for all employment decisions including hiring, firing, and scheduling. The franchisee also oversees employee relations and workplace policies. While Denny's, Inc. is committed to providing a consistent brand experience, it does not play a role in the employment process for this position. This job offers a hands-on management opportunity for individuals passionate about restaurant operations and team leadership within a notable national brand supported by a strong, independent operator.

This position offers candidates a chance to grow their careers in restaurant management while working in a vibrant, customer-focused environment. If you have a passion for food service, team leadership, and delivering excellent hospitality, this role as General Manager at Denny's is an excellent opportunity. The successful candidate will make a meaningful difference in the community by driving the restaurant's success and maintaining the quality and service standards that customers love. Join a brand dedicated to feeding people and explore the possibilities your future could hold at Denny's!

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant or hospitality management
  • ability to work flexible hours including weekends and holidays
  • strong organizational and multitasking skills
  • excellent customer service orientation
  • physical ability to stand and move for extended periods
  • legal authorization to work in the country

Job Qualifications

  • Proven experience in restaurant management
  • strong leadership skills
  • ability to drive sales and operational efficiency
  • excellent communication and interpersonal skills
  • commitment to customer hospitality
  • ability to train and motivate a diverse team
  • knowledge of food service industry standards

Job Duties

  • Oversee overall restaurant operations
  • manage staff and lead team development
  • achieve controllable profit plans
  • drive guest count growth and sales building activities
  • focus on employee selection and retention
  • improve continuous operational processes
  • ensure adherence to Denny's Way service and brand quality standards

Job Criteria

Experience

Mid Level (3-7 years)


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