Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Career development opportunities
Paid training
Job Description
Wendy's is a well-established fast-food restaurant chain known for its world-famous square-shaped burgers, fresh ingredients, and commitment to quality service. Operating globally, Wendy's has consistently upheld a reputation for providing customers with delicious food in a friendly and efficient manner. The company's strong brand presence and dedication to customer satisfaction make it one of the leading players in the quick-service restaurant industry. Wendy's operates numerous locations, each striving to deliver excellent dining experiences through both in-store and drive-thru service modes. As a quick-service restaurant, Wendy's relies heavily on effective management and teamwork to sustain high standards of food quality, cleanliness, and customer service. The company values innovation, reliability, and community engagement, ensuring it remains competitive and relevant in a fast-evolving market.
The role of the General Manager at Wendy's is pivotal to the smooth and efficient operation of each restaurant location. The General Manager is responsible for overseeing all daily activities within the restaurant, including managing staff performance, implementing company policies, maintaining compliance with all applicable laws, and driving the achievement of restaurant objectives. This leadership position demands a hands-on approach to managing the team, promoting a positive work environment, and ensuring that every shift runs efficiently. A core part of the General Manager's responsibility is to lead, interview, select, train, and develop Shift Supervisors, Restaurant Managers, and Crew Members, thereby ensuring a well-trained and motivated workforce.
This position is designed for a candidate who thrives in fast-paced environments and possesses excellent communication and organizational skills. The General Manager must be adept at multitasking and capable of handling various operational challenges, including staffing, customer service, scheduling, and inventory management. Furthermore, attention to detail is crucial, as the General Manager ensures that every aspect of the restaurant meets company and regulatory standards, from food safety to ethical business practices. Maintaining employee engagement and fostering a culture of teamwork and accountability are integral to the role.
The position is also tasked with compliance responsibilities, ensuring all restaurant operations align with federal, state, and local regulations. The General Manager acts as the primary liaison between staff and corporate management, ensuring that corporate policies are effectively communicated and executed.
In this role, an individual must be present consistently, possess the ability to adapt to changes productively, and maintain focus throughout demanding shifts. Physical demands such as standing for extended periods and working in a fast-moving environment are also part of the job profile. Candidates who are well-organized, proactive, and dedicated to delivering exceptional customer experiences will excel in this role, making it an integral part of Wendy's continued success and reputation for quality service.
The role of the General Manager at Wendy's is pivotal to the smooth and efficient operation of each restaurant location. The General Manager is responsible for overseeing all daily activities within the restaurant, including managing staff performance, implementing company policies, maintaining compliance with all applicable laws, and driving the achievement of restaurant objectives. This leadership position demands a hands-on approach to managing the team, promoting a positive work environment, and ensuring that every shift runs efficiently. A core part of the General Manager's responsibility is to lead, interview, select, train, and develop Shift Supervisors, Restaurant Managers, and Crew Members, thereby ensuring a well-trained and motivated workforce.
This position is designed for a candidate who thrives in fast-paced environments and possesses excellent communication and organizational skills. The General Manager must be adept at multitasking and capable of handling various operational challenges, including staffing, customer service, scheduling, and inventory management. Furthermore, attention to detail is crucial, as the General Manager ensures that every aspect of the restaurant meets company and regulatory standards, from food safety to ethical business practices. Maintaining employee engagement and fostering a culture of teamwork and accountability are integral to the role.
The position is also tasked with compliance responsibilities, ensuring all restaurant operations align with federal, state, and local regulations. The General Manager acts as the primary liaison between staff and corporate management, ensuring that corporate policies are effectively communicated and executed.
In this role, an individual must be present consistently, possess the ability to adapt to changes productively, and maintain focus throughout demanding shifts. Physical demands such as standing for extended periods and working in a fast-moving environment are also part of the job profile. Candidates who are well-organized, proactive, and dedicated to delivering exceptional customer experiences will excel in this role, making it an integral part of Wendy's continued success and reputation for quality service.
Job Requirements
- must be able to come to work promptly and regularly
- must be able to take and provide direction and work well with others
- must be able to work in a fast paced environment and accomplish multiple tasks within established timeframes
- must be able to stand much of the work day
- must be able to concentrate and perform duties accurately
- must be able to react to change productively and handle other tasks as assigned
- must be able to perform accountabilities and key measurement criteria
- must be able to fulfill the knowledge and ability section
- must be able to perform as stated in the work environment and physical demands section
Job Qualifications
- high school diploma or equivalent
- prior management experience in the restaurant industry preferred
- strong leadership and communication skills
- ability to manage staff effectively
- knowledge of food safety and sanitation regulations
- capability to work in a fast-paced environment
- excellent organizational skills
Job Duties
- manage daily restaurant operations
- ensure execution of company policies and procedures
- lead and develop restaurant staff including Shift Supervisors and Crew Members
- maintain compliance with all federal, state and local laws
- foster an engaged and positive work environment
- communicate effectively with team members
- oversee and ensure achievement of restaurant objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
