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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
The hiring establishment is a reputable hotel operating within the hospitality industry, committed to delivering exceptional guest experiences through excellent service and superior management practices. This hotel prides itself on maintaining high operational standards, ensuring guest satisfaction, and optimizing financial performance. Known for its welcoming atmosphere and dedication to quality, the hotel operates under a select-service model, focusing on efficient management and superior service delivery across all departments. It holds a strong position in its market by meeting and exceeding guest expectations while fostering a professional and dynamic work environment for its employees.
The role of General Manager ... Show More
The role of General Manager ... Show More
Job Requirements
- Minimum three years previous select-service hotel management experience
- Ability to develop and manage operating budgets
- Strong understanding of hotel operations and guest service
- Excellent written and verbal communication skills
- Ability to recruit, train and lead senior leadership teams
- Proficient in computer and office technology
- Capability to work a flexible schedule
- Knowledge of company and brand policies and local regulations
- Ability to maintain professionalism in stressful environments
- Successful completion of background and drug tests
- Legal working age compliance
- Ability to read, write and speak English fluently
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- Minimum three years of previous select-service hotel management experience
- Experience in Marriott or similar hotel brand is a plus
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in financial management and budgeting
- Knowledge of hotel operations and guest service strategies
- Ability to analyze financial data and performance metrics
- Skilled in policy development and implementation
- Strong organizational and multitasking capabilities
- Ability to work flexible hours to meet operational demands
- Competency in computer applications including Microsoft Office
- Demonstrates professionalism and composure under pressure
- Experience in sales and marketing strategies
- Knowledge of safety and loss prevention policies and procedures
Job Duties
- Effectively manage the human, fiscal and equipment resources of the hotel in order to stay within budget
- Ability to develop an annual operating budget and obtain approval from the Management Company
- Ability to develop and conduct monthly financial and operating meeting and reports
- Ability to draft policies and procedures as well as implementing once approved by the Management Company
- Ability to consistently evaluate and adjust if necessary effectiveness of policies and procedures drafted
- Must possess good written skills to prepare various statistical, financial and special reports
- Plans, organizes, staffs, directs and controls operations in accordance with policies, goals, and objectives of the company
- Assist Executive Team in developing corporate operational goals and policies
- Ability to promote the hotel product and services to drive revenues and improve profits
- Ensure that both in-house and local systems and services are available to enhance our competitive position in the marketplace
- Ensure a system is in place to check all banquet event orders, operating plans, recreational forms for proper follow through and execution
- Establish and conduct weekly meetings with key staff
- Ability to manage change effectively
- Ability to recruit, train and maintain the Senior Leadership Team
- Ability to provide leadership to the Senior Leadership team to achieve their goals and objectives
- Must have strong customer service and organizational skills
- Ability to act as liaison between clients and team members, in addition, external parties on matters relating to the procurement of services and materials for the company
- Must be able to maintain composure and professionalism in stressful situations
- Ability to further the career development of the Senior Leadership Team in conjunction with the Human Resources Director
- Ability to develop and assess training needs for Senior Leaders as well as team members
- Demonstrate ability to lead by example
- Ability to sell concepts and ideas to management, peers and team members
- Ability to represent the Management Company in any situation in a professional and mature level
- Ability to work with and understand financial data
- Ability to assist in preparation of yearly budget
- Must be knowledgeable concerning the team member handbook and company policies and procedures
- Oversee all facets of hotel management including revenue maximization, guest satisfaction, sales and marketing, employee staffing and development, administration
- Monitor Hotel's overall performance against benchmarks
- Manage and participate in guest service, housekeeping and revenue management
- Ensure product quality standards are met
- Ensure safety and security for guests and employees
- Implement and maintain loss prevention and safety policies and procedures
- Measure effectiveness of marketing efforts
- Maintain a can-do, guest-pleasing attitude
- Dedication to learning all aspects of hotel management
- Manage compliance with company and brand policies, procedures and laws
- Ability to work flexible schedule
- Proficiency with basic computer and office technology
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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