General Manager

South Fulton, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $70,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

Job Description

The hiring establishment is a reputable hotel operating within the hospitality industry, committed to delivering exceptional guest experiences through excellent service and superior management practices. This hotel prides itself on maintaining high operational standards, ensuring guest satisfaction, and optimizing financial performance. Known for its welcoming atmosphere and dedication to quality, the hotel operates under a select-service model, focusing on efficient management and superior service delivery across all departments. It holds a strong position in its market by meeting and exceeding guest expectations while fostering a professional and dynamic work environment for its employees.

The role of General Manager at this hotel is a senior leadership position, crucial for the successful operation and management of the entire property. The General Manager is tasked with overseeing every department, ensuring smooth coordination and communication to achieve business goals and operational excellence. This individual plays a key role in planning and executing strategies that promote the hotel’s offerings, maximizing revenue, and maintaining financial stability through careful budgeting and resource management. With a focus on both operational efficiency and guest satisfaction, the General Manager strategically directs the hotel’s services and functions to meet corporate objectives.

This role requires a hands-on leader with the ability to develop and enforce policies, manage budgets, lead a senior leadership team, and foster a culture of continuous improvement and high performance. The General Manager must possess outstanding communication abilities, strong organizational skills, and the capacity to build productive relationships both internally and externally. Responsibilities extend to ensuring compliance with company policies, local regulations, and industry standards. The ideal candidate will also lead change management processes, support employee training and development, and act as a key representative of the hotel in all professional interactions. Emphasis is placed on utilizing financial reports, operational data, and performance metrics to drive decision-making and optimize results.

Employment type for this position is full-time, with expectations of flexibility in work schedule to meet operational needs. While remuneration details are not specified, the role's seniority and responsibilities suggest a competitive salary aligned with the hospitality sector’s standards for general management positions. Successful completion of a background check and drug test are prerequisites for employment.

Overall, this position offers an exciting leadership opportunity for an experienced hospitality professional with a proven track record in select-service hotel management. It demands a proactive, guest-pleasing mindset combined with financial acumen and strong operational expertise, providing a platform to make significant impact on the hotel’s performance and reputation.

Job Requirements

Minimum three years previous select-service hotel management experience
Ability to develop and manage operating budgets
Strong understanding of hotel operations and guest service
Excellent written and verbal communication skills
Ability to recruit, train and lead senior leadership teams
Proficient in computer and office technology
Capability to work a flexible schedule
Knowledge of company and brand policies and local regulations
Ability to maintain professionalism in stressful environments
Successful completion of background and drug tests
Legal working age compliance
Ability to read, write and speak English fluently

Job Qualifications

Bachelor's degree in hospitality management or related field preferred
Minimum three years of previous select-service hotel management experience
Experience in Marriott or similar hotel brand is a plus
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in financial management and budgeting
Knowledge of hotel operations and guest service strategies
Ability to analyze financial data and performance metrics
Skilled in policy development and implementation
Strong organizational and multitasking capabilities
Ability to work flexible hours to meet operational demands
Competency in computer applications including Microsoft Office
Demonstrates professionalism and composure under pressure
Experience in sales and marketing strategies
Knowledge of safety and loss prevention policies and procedures

Job Duties

Effectively manage the human, fiscal and equipment resources of the hotel in order to stay within budget
Ability to develop an annual operating budget and obtain approval from the Management Company
Ability to develop and conduct monthly financial and operating meeting and reports
Ability to draft policies and procedures as well as implementing once approved by the Management Company
Ability to consistently evaluate and adjust if necessary effectiveness of policies and procedures drafted
Must possess good written skills to prepare various statistical, financial and special reports
Plans, organizes, staffs, directs and controls operations in accordance with policies, goals, and objectives of the company
Assist Executive Team in developing corporate operational goals and policies
Ability to promote the hotel product and services to drive revenues and improve profits
Ensure that both in-house and local systems and services are available to enhance our competitive position in the marketplace
Ensure a system is in place to check all banquet event orders, operating plans, recreational forms for proper follow through and execution
Establish and conduct weekly meetings with key staff
Ability to manage change effectively
Ability to recruit, train and maintain the Senior Leadership Team
Ability to provide leadership to the Senior Leadership team to achieve their goals and objectives
Must have strong customer service and organizational skills
Ability to act as liaison between clients and team members, in addition, external parties on matters relating to the procurement of services and materials for the company
Must be able to maintain composure and professionalism in stressful situations
Ability to further the career development of the Senior Leadership Team in conjunction with the Human Resources Director
Ability to develop and assess training needs for Senior Leaders as well as team members
Demonstrate ability to lead by example
Ability to sell concepts and ideas to management, peers and team members
Ability to represent the Management Company in any situation in a professional and mature level
Ability to work with and understand financial data
Ability to assist in preparation of yearly budget
Must be knowledgeable concerning the team member handbook and company policies and procedures
Oversee all facets of hotel management including revenue maximization, guest satisfaction, sales and marketing, employee staffing and development, administration
Monitor Hotel's overall performance against benchmarks
Manage and participate in guest service, housekeeping and revenue management
Ensure product quality standards are met
Ensure safety and security for guests and employees
Implement and maintain loss prevention and safety policies and procedures
Measure effectiveness of marketing efforts
Maintain a can-do, guest-pleasing attitude
Dedication to learning all aspects of hotel management
Manage compliance with company and brand policies, procedures and laws
Ability to work flexible schedule
Proficiency with basic computer and office technology