General Manager

Saint Paul, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $45,000.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Paid holidays

Employee Discounts

401(k)

flexible schedule

Job Description

Jimmy John's is a nationwide fast-casual sandwich chain known for its speedy service, fresh ingredients, and simple menu that appeals to a broad demographic. With a solid reputation built on delivering quality food quickly, the company has established itself as a leader in the quick-service restaurant industry. The St. Paul location at 2446 University Avenue is part of an ever-growing team of franchise-operated stores committed to providing outstanding customer experiences in a fast-paced environment. This restaurant, situated near the intersection of University and 280 in St. Paul, Minnesota, represents one of Jimmy John's valued community outlets dedicated to upholding the brand's standards of service and quality.

The position available is for a General Manager who will play a crucial role in the daily operations and overall success of this store. This is a full-time leadership role with a salary of $45,000. The General Manager will be pivotal in managing all facets of the restaurant's operation, from supervising a dynamic team of 3 to 15 employees to ensuring the highest quality of customer service and food preparation. This role demands an energetic and motivated individual who thrives in a busy, interactive, team-oriented setting. The General Manager will be responsible not only for staffing and scheduling but also for training, evaluation, and maintaining strict inventory control to minimize waste and theft.

Additionally, the General Manager will oversee food procurement, monitor sales to anticipate customer demand accurately, and guarantee that every order meets Jimmy John's world-class standards. Critical to this role is the implementation of corporate policies, execution of operational systems, and maintaining store cleanliness and organization. The position requires strong leadership abilities to foster a motivated staff and seamless store operations, ensuring that customers consistently enjoy fast, accurate sandwiches and stellar service.

The individual in this position will also be accountable for managing cash drawers, completing all required paperwork with thoroughness, and handling any customer or employee issues with professionalism and tact. This role offers an exciting opportunity for a proactive manager to contribute to the growth and excellence of the Jimmy John’s franchise in a supportive and structured environment. Leadership skills, a keen attention to detail, and the stamina to work long hours in a fast-paced restaurant atmosphere are essential for success in this role. The General Manager will also have opportunities to engage in hands-on activities during high-demand periods to ensure operational efficiency and customer satisfaction.

Job Requirements

Must be at least 19 years of age
Position requires bending, standing and walking the entire workday
Must be able to lift 50 pounds
Must have the stamina to work a minimum of 50-60 hours a week
Ability to establish priorities, work independently and proceed with objectives without supervision
Ability to handle and resolve customer threats and issues
Ability to handle and resolve employee issues
Ability to use a personal computer and various software packages such as Word and Excel
Ability to handle stress and high-volume operations
Oral and written communication skills
Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers

Job Qualifications

High school graduate or equivalent training
Completion of recommended corporate training programs
Valid driver’s license
Reliable transportation
Current automobile insurance
Clean driving record
Experience with a retail food company is a plus

Job Duties

Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered while ensuring restaurant profitability
Direct the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift
Establish the store’s labor goals and staff needs including pay rates
Manage a staff of approximately 3 to 15 employees and evaluate work
Manage hiring, training, evaluation, discipline, and termination of employees
Delegate and control ordering, receipt, storage and issuing of food, labor, equipment, cleaning and paper supplies
Supervise preparation, sales and service of food
Order appropriate amounts of food items to meet customer demand
Ensure that every customer receives world-class service
Route deliveries and serve drivers to maximize delivery business and speed
Execute systems and procedures with 100% integrity and completeness
Complete daily and weekly paperwork
Maintain 100% control of cash drawers during shifts
Implement corporate policies
Control inventory and maintain regular ordering schedules
Conduct weekly manager meetings
Audit systems, procedures and shift-ending paperwork
Arrange for preventive maintenance and upkeep of equipment and supplies
Perform other related duties as required
Assist in-shoppers during rush periods
Assist in greeting customers, taking orders, using cash register, assembling orders and checking accuracy
Complete daily food preparation such as opening procedures, meat and vegetable slicing, and bread production