General Manager

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and commitment to delivering an exceptional customer experience. Founded in 1969, Wendy's has grown to become one of the leading players in the quick-service restaurant industry, offering an extensive menu that includes signature square-shaped burgers, fresh salads, and tasty sides. The brand prides itself on a distinct approach called the "Wendy's Way," which focuses on superior customer service, cleanliness, and food quality. Operating both company-owned and franchised locations worldwide, Wendy's invests in its people to cultivate leadership, professional growth, and operational excellence. The company offers competitive pay and comprehensive benefits packages, ensuring a rewarding work environment for its team members.

This specific opportunity is at a Wendy's franchise location in Manor, Texas. This franchise is independently owned and operated, offering localized management with the strong backing and standards of the Wendy's corporate brand. This means the franchise sets its own compensation, benefits, and career development programs within the broader Wendy's system. The General Manager role offered here is a full-time, leadership position that serves as the cornerstone of the restaurant's day-to-day operational success.

The General Manager at Wendy's is the primary leader responsible for the entire restaurant's management team, delivering on business goals while ensuring exemplary customer service. Reporting directly to a District Manager, the General Manager oversees all aspects of restaurant operations. This includes maintaining financial controls on a daily basis, managing staffing schedules to ensure efficient operation, recruiting, hiring, training, and orienting new team members, and coaching and counseling current staff to foster development and maintain positive team relations. The General Manager also upholds strict food safety protocols, equipment maintenance, and overall facility management to ensure compliance with health and safety standards.

This position requires a hands-on leader who is passionate about creating a "Customer First" culture and who thrives in a fast-paced environment where problem-solving and decision-making are essential. The ideal candidate enjoys teaching others, growing their team, and is committed to promoting operational excellence while balancing financial outcomes and employee satisfaction. Part of the role includes using restaurant equipment such as registers, headsets, or grills and requires stamina to stand and move throughout most or all of the shift.

Wendy's provides paid training to fully equip General Managers with the necessary skills to lead successfully and meet brand standards. The company supports career growth opportunities within the organization, meaning dedicated leaders can advance their careers either within this location or beyond the restaurant industry. Additional perks include employee meal discounts and a comprehensive benefits package with medical, dental, and vision plans, short-term and long-term disability insurance, life insurance options, and a 401(k) plan with matching contributions.

Wendy's franchisees are committed to equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. Applicants must be at least 21 years old, eligible to work in the United States, and able to pass background checks. A key certification required is the SERV Safe food safety certification, which candidates must obtain by the end of training if not already certified. This position requires reliable transportation to travel occasionally to other store locations or area offices for training and other responsibilities.

In summary, this role is a highly responsible and rewarding leadership opportunity in the Wendy's system, ideal for individuals who want to build a career in restaurant management while leading a team towards achieving high standards in customer service, quality, and operational results.