Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality. Founded in 1969, Wendy's has grown to become one of the most beloved quick-service restaurants in the world, with thousands of locations across the United States and around the globe. Known for its square-shaped beef patties, fresh ingredients, and signature menu items, Wendy's continuously strives to deliver excellent customer experiences through a combination of great food, exceptional service, and a welcoming environment.

This particular Wendy's location, situated at 1325 S Lonehill Ave, Glendora, CA 91740, is independently owned and operated by a franchisee. Franchisees have the autonomy to design competitive compensation packages, benefits, and career advancement opportunities tailored to their local teams, potentially differing from company-owned stores. This allows for a personalized approach in managing and growing the restaurant, ensuring alignment with community needs and business goals.

The role of General Manager at Wendy's carries significant responsibility and opportunity. As the leader of the restaurant team, the General Manager provides vision, direction, and leadership to all crew members, shift supervisors, and restaurant managers. The goal is to consistently exceed customer expectations at every visit by maintaining and enhancing quality, service, and cleanliness standards. This position requires strategic oversight of day-to-day operations, underscoring the importance of food safety procedures, maximizing sales and profitability, and protecting the Wendy's brand and assets.

The General Manager fosters a positive dining experience by building and mentoring a high-performing team committed to exceptional service. Growth within this role is defined not only by financial success but also through the professional development of team members. By inspiring the crew to exceed their own expectations, cultivating teamwork, and maintaining high energy and engagement, the General Manager ensures that the Wendy's spirit lives on in every shift.

Operationally, the General Manager anticipates and addresses challenges proactively, ensuring fast and accurate service that meets or surpasses both company and customer standards. They continuously seek ways to improve every aspect of the restaurant experience, from the quality of food to the cleanliness of the premises. Additionally, the role includes maximizing store sales goals through effective execution of marketing programs and local initiatives, aligning with broader business targets.

This position offers a competitive pay scale and an attractive bonus program, reflecting the importance of the General Manager's role in driving success. Employees can expect a comprehensive benefits package, including sick time, vacation time, free meal programs, life insurance, and multiple health insurance options encompassing medical, dental, and vision coverage. Optional insurances such as short-term and long-term disability, additional life insurance, hospital, accidental, and critical illness coverage are also available to support team members’ diverse needs.

Wendy's commitment to employee growth is reinforced through annual performance evaluations and ample advancement opportunities. The company provides uniforms and flexible schedules, supporting a positive work-life balance and fostering long-term career development within the fast-paced, rewarding environment of restaurant management.

This role requires candidates who are dependable, punctual, and possess an upbeat and engaging personality. Strong communication skills in English, both spoken and written, are essential, as is a collaborative nature and a strong work ethic. The ability to perform basic math, including algebraic concepts, ensures effective operational management. Physical stamina is also required, given the demands of standing for extended periods and frequent bending, kneeling, and lifting of moderate weights.

In summary, the General Manager role at Wendy's Glendora is a dynamic leadership position that offers the opportunity to make a significant impact on both the restaurant's success and the career trajectories of the team. It is ideal for individuals passionate about people, committed to excellence, and eager to thrive in a fast-paced, customer-focused environment.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of restaurant management experience
  • Must be dependable and punctual
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Fluent English-speaking and writing skills
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Strong work ethic
  • Excellent math skills including basic computations and ability to apply basic algebra concepts
  • Ability to travel to other restaurants and meetings as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting of 25-50 lbs

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Fluent English-speaking and writing skills
  • Excellent math skills including basic algebra
  • Strong work ethic
  • Up-beat and engaging personality
  • Highly collaborative nature
  • Ability to travel as needed

Job Duties

  • Provide vision and leadership to crew, shift supervisors, and restaurant managers
  • Ensure customer expectations are exceeded every visit
  • Oversee daily restaurant operations
  • Develop and mentor team members to advance their skills
  • Monitor and reinforce food safety procedures
  • Maximize store sales and profit goals
  • Maintain quality, service, and cleanliness standards
  • Ensure protection of Wendy's brand and assets

Job Criteria

Experience

Mid Level (3-7 years)


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