Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Company medical benefits
Advancement opportunities
provided uniforms
meal discounts
Positive work culture
Career development opportunities
Supportive team environment
Job Description
Wendy's is a renowned leader in the fast-food restaurant industry, widely recognized for its fresh, quality ingredients and commitment to outstanding customer service. Established over four decades ago, Wendy's has grown into one of the largest and most beloved quick-service restaurants worldwide, with a strong emphasis on innovation and community involvement. As a company, Wendy's prides itself on fostering an inclusive and supportive work culture where team members are motivated to excel and grow their careers. The company not only serves delicious, made-to-order meals but also values the contributions of every employee, ensuring that the workplace is engaging, respectful, and filled with opportunities for personal and professional development.
The role of General Manager at Wendy's is crucial to maintaining this high standard of excellence. This position involves leading the restaurant team by providing effective direction, training, and development to Assistant Managers, Shift Members, and crew members. The General Manager will help sustain a positive work environment that promotes teamwork, respect, and employee empowerment. This leadership role requires a proactive and hands-on approach to managing both the operational and business aspects of the restaurant to deliver exceptional guest experiences and achieve financial goals.
The ideal candidate for General Manager at Wendy's will be a confident decision-maker with a passion for delivering stellar customer service and motivating a team to succeed. Responsibilities include managing food safety, monitoring and controlling food and labor costs, ensuring adherence to company policies, and maintaining safe working conditions. The General Manager also plays a vital role in recruitment, training, and retention of staff, as well as overseeing inventory management and marketing initiatives to maximize store sales.
Working at Wendy's means enjoying a work culture that puts people first. Employees benefit from a respectful and fun environment, comprehensive company medical benefits, opportunities for career advancement, uniforms provided by the company, and meal discounts. As a General Manager, you will have the chance to lead a motivated team in a dynamic setting where your contributions directly influence customer satisfaction and business success. If you thrive in fast-paced environments and have experience in employee management, financial oversight, and customer service excellence, Wendy's offers a rewarding career path with ample growth potential.
This position is based at the Wendy's location at 1900 Lake Pine Drive, Apex, NC 27502. It is an exciting opportunity to join one of Wendy's independently owned franchise restaurants, where local ownership ensures a close-knit and supportive workplace community. Compensation and benefits may vary as this is a franchise-operated location, but the commitment to a positive work environment and employee development remains consistent across all Wendy's locations. Joining Wendy's means becoming part of a brand that stands for quality, community engagement, and respect for its employees and customers alike.
The role of General Manager at Wendy's is crucial to maintaining this high standard of excellence. This position involves leading the restaurant team by providing effective direction, training, and development to Assistant Managers, Shift Members, and crew members. The General Manager will help sustain a positive work environment that promotes teamwork, respect, and employee empowerment. This leadership role requires a proactive and hands-on approach to managing both the operational and business aspects of the restaurant to deliver exceptional guest experiences and achieve financial goals.
The ideal candidate for General Manager at Wendy's will be a confident decision-maker with a passion for delivering stellar customer service and motivating a team to succeed. Responsibilities include managing food safety, monitoring and controlling food and labor costs, ensuring adherence to company policies, and maintaining safe working conditions. The General Manager also plays a vital role in recruitment, training, and retention of staff, as well as overseeing inventory management and marketing initiatives to maximize store sales.
Working at Wendy's means enjoying a work culture that puts people first. Employees benefit from a respectful and fun environment, comprehensive company medical benefits, opportunities for career advancement, uniforms provided by the company, and meal discounts. As a General Manager, you will have the chance to lead a motivated team in a dynamic setting where your contributions directly influence customer satisfaction and business success. If you thrive in fast-paced environments and have experience in employee management, financial oversight, and customer service excellence, Wendy's offers a rewarding career path with ample growth potential.
This position is based at the Wendy's location at 1900 Lake Pine Drive, Apex, NC 27502. It is an exciting opportunity to join one of Wendy's independently owned franchise restaurants, where local ownership ensures a close-knit and supportive workplace community. Compensation and benefits may vary as this is a franchise-operated location, but the commitment to a positive work environment and employee development remains consistent across all Wendy's locations. Joining Wendy's means becoming part of a brand that stands for quality, community engagement, and respect for its employees and customers alike.
Job Requirements
- High school diploma or equivalent
- Prior experience in a management position within the restaurant or hospitality industry
- Ability to work flexible hours, including evenings and weekends
- Strong leadership and interpersonal skills
- Basic understanding of business operations and financial principles
- Ability to maintain food safety standards
- Capable of handling multiple tasks efficiently and effectively
Job Qualifications
- Experience in guest and customer service
- Experience in employee management
- Strong business and financial management skills
- Excellent verbal and written communication skills
- Proven leadership abilities
- Ability to motivate and develop team members
- Prior experience in a general management or supervisory role preferred
Job Duties
- Train, monitor, and reinforce food safety procedures
- Work with the leadership team to meet sales goals
- Manage food and labor costs
- Execute company policies and procedures
- Monitor food inventory levels and order product when necessary
- Manage and maintain safe working conditions
- Manage crew member employees in a manner that maximizes crew retention
- Interview and hire team members
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service
- provide excellent customer service
- and meet and/or exceed both company and customer expectations
- Ensure continual improvement of quality, service, and cleanliness
- Maximize store sales goals versus budget, including participation in marketing programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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