Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and fast, friendly service. Founded in 1969, Wendy's has grown into one of the world's leading quick-service restaurant brands, famous for its square-shaped beef patties, freshly prepared salads, and signature Frosty desserts. With thousands of locations worldwide, Wendy's prides itself on providing an inviting atmosphere and consistently delicious menu offerings that satisfy a wide range of customer preferences. The company is dedicated to fostering growth, innovation, and community involvement, making it a preferred dining destination for millions of customers daily.
This job opportunity is with one of Wendy's many franchisees, an independently owned and operated restaurant located at 3815 100th Street, Urbandale, IA 50322. Franchise locations determine their own compensation, benefits, and career programs, which may differ from company-owned establishments. This role offers a unique chance to be part of a dynamic team that upholds Wendy's commitment to quality, customer satisfaction, and operational excellence.
The General Manager plays a crucial leadership role in this franchise restaurant by providing vision and guidance to all crew members, shift supervisors, and restaurant managers. The primary responsibility is to ensure that every customer's expectations are exceeded during each visit while meeting or surpassing business objectives consistently. This position emphasizes the importance of developing people as much as managing financial growth and operational efficiency. A successful General Manager inspires their team to perform at their best, maintain the high standards of Wendy's quality, keep the restaurant spirit vibrant, and focus on creating a customer-oriented and highly productive workforce.
Key responsibilities include motivating team members to go above and beyond in their roles, ensuring every menu item served reflects Wendy's quality standards, and fostering an environment where staff can develop and enhance their skills. By cultivating a strong team culture centered around customer service and productivity, the General Manager ensures smooth day-to-day operations and long-term success of the restaurant. This leadership position offers a rewarding career path for individuals passionate about driving growth through people management and operational excellence within a well-established, fast-paced restaurant setting.
This job opportunity is with one of Wendy's many franchisees, an independently owned and operated restaurant located at 3815 100th Street, Urbandale, IA 50322. Franchise locations determine their own compensation, benefits, and career programs, which may differ from company-owned establishments. This role offers a unique chance to be part of a dynamic team that upholds Wendy's commitment to quality, customer satisfaction, and operational excellence.
The General Manager plays a crucial leadership role in this franchise restaurant by providing vision and guidance to all crew members, shift supervisors, and restaurant managers. The primary responsibility is to ensure that every customer's expectations are exceeded during each visit while meeting or surpassing business objectives consistently. This position emphasizes the importance of developing people as much as managing financial growth and operational efficiency. A successful General Manager inspires their team to perform at their best, maintain the high standards of Wendy's quality, keep the restaurant spirit vibrant, and focus on creating a customer-oriented and highly productive workforce.
Key responsibilities include motivating team members to go above and beyond in their roles, ensuring every menu item served reflects Wendy's quality standards, and fostering an environment where staff can develop and enhance their skills. By cultivating a strong team culture centered around customer service and productivity, the General Manager ensures smooth day-to-day operations and long-term success of the restaurant. This leadership position offers a rewarding career path for individuals passionate about driving growth through people management and operational excellence within a well-established, fast-paced restaurant setting.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Strong leadership skills
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent interpersonal and communication skills
- Ability to handle fast-paced work environment
- Knowledge of food safety practices
Job Qualifications
- Experience in restaurant management or similar leadership role
- Strong leadership and team-building skills
- Excellent customer service abilities
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of food safety and quality standards
- Effective communication skills
- Passion for developing others
Job Duties
- Provide vision and leadership to crew, shift supervisors, and restaurant managers
- Ensure customer expectations are exceeded every visit
- Achieve or exceed business objectives every shift, every day
- Inspire team members to go above and beyond
- Ensure every item served meets Wendy's quality standards
- Maintain the Wendy's spirit in the restaurant
- Develop team members' skills to help them advance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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