Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Company medical benefits
Advancement opportunities
provided uniforms
meal discounts
fun work environment
Employee respect culture
Career development programs
Job Description
Wendy's is a globally recognized leader in the fast-food restaurant industry, known for its commitment to quality, innovation, and customer satisfaction. Established decades ago, Wendy's has grown into one of the most respected brands, with thousands of locations worldwide. The company prioritizes creating a positive and inclusive work environment, treating employees with respect, and encouraging professional growth. Operating primarily in the quick-service restaurant sector, Wendy's prides itself on delivering delicious, made-to-order meals that elevate the quick dining experience, backed by a tradition of excellent customer service and community involvement.
At this specific Raleigh, North Carolina location on New Bern Avenue, Wendy's is seeking a General Manager who will play a vital role in supporting the company's mission by maintaining an outstanding work environment and leading a dedicated team. The General Manager position is a full-time role focused on driving business success through leadership, employee development, operational excellence, and customer satisfaction.
The General Manager will be instrumental in providing leadership, direction, training, and development opportunities for Assistant Managers, Shift Members, and the entire team. This role requires a confident decision-maker who can effectively balance guest and customer service with employee management and financial oversight. As a pivotal part of the leadership team, the General Manager will work closely with other leaders to achieve sales goals and maximize operational efficiency while fostering a culture where every team member feels valued and motivated.
In addition to managing day-to-day restaurant operations, the General Manager will ensure that all food safety procedures are rigorously followed, monitor and control food and labor costs, and maintain safe working conditions. The role also encompasses inventory management, staff hiring, training, and retention efforts to build a skilled and committed team. The successful candidate will be an excellent communicator, adept both in verbal and written forms, and will actively engage in problem-solving and continuous improvement of quality, service, and cleanliness within the restaurant.
Wendy's emphasizes a culture of respect and fun, putting people first — including employees. The company offers numerous work-related perks such as company medical benefits, advancement opportunities, provided uniforms, meal discounts, and more. This role represents a fantastic opportunity for a born leader passionate about the restaurant industry, looking to thrive in a dynamic environment where innovation and dedication are celebrated.
Being a franchise-owned location, this position offers a distinct, community-focused experience with locally tailored compensation, benefits, and career development programs. This makes the role particularly appealing for candidates who want to be part of a larger brand while enjoying the unique advantages of a locally operated franchise. If you are an ambitious, energetic leader ready to lead by example and champion the Wendy's brand values, this General Manager job in Raleigh is the perfect fit.
At this specific Raleigh, North Carolina location on New Bern Avenue, Wendy's is seeking a General Manager who will play a vital role in supporting the company's mission by maintaining an outstanding work environment and leading a dedicated team. The General Manager position is a full-time role focused on driving business success through leadership, employee development, operational excellence, and customer satisfaction.
The General Manager will be instrumental in providing leadership, direction, training, and development opportunities for Assistant Managers, Shift Members, and the entire team. This role requires a confident decision-maker who can effectively balance guest and customer service with employee management and financial oversight. As a pivotal part of the leadership team, the General Manager will work closely with other leaders to achieve sales goals and maximize operational efficiency while fostering a culture where every team member feels valued and motivated.
In addition to managing day-to-day restaurant operations, the General Manager will ensure that all food safety procedures are rigorously followed, monitor and control food and labor costs, and maintain safe working conditions. The role also encompasses inventory management, staff hiring, training, and retention efforts to build a skilled and committed team. The successful candidate will be an excellent communicator, adept both in verbal and written forms, and will actively engage in problem-solving and continuous improvement of quality, service, and cleanliness within the restaurant.
Wendy's emphasizes a culture of respect and fun, putting people first — including employees. The company offers numerous work-related perks such as company medical benefits, advancement opportunities, provided uniforms, meal discounts, and more. This role represents a fantastic opportunity for a born leader passionate about the restaurant industry, looking to thrive in a dynamic environment where innovation and dedication are celebrated.
Being a franchise-owned location, this position offers a distinct, community-focused experience with locally tailored compensation, benefits, and career development programs. This makes the role particularly appealing for candidates who want to be part of a larger brand while enjoying the unique advantages of a locally operated franchise. If you are an ambitious, energetic leader ready to lead by example and champion the Wendy's brand values, this General Manager job in Raleigh is the perfect fit.
Job Requirements
- High school diploma or equivalent
- minimum of 2 years management experience in a restaurant or similar environment
- knowledge of food safety and sanitation standards
- strong communication and interpersonal skills
- ability to work flexible hours including evenings and weekends
- proficiency in basic computer applications
- ability to lead and motivate a diverse team
Job Qualifications
- Previous management experience in the restaurant or hospitality industry
- strong leadership and communication skills
- proven ability to manage budgets and control costs
- experience with staff training and development
- knowledgeable about food safety standards and compliance
- ability to work in a fast-paced environment
- problem-solving skills
- customer service orientation
- high school diploma or equivalent required
- preferred associate or bachelor's degree in business management or related field
Job Duties
- Train, monitor, and reinforce food safety procedures
- work with the leadership team to meet sales goals
- manage food and labor costs
- execute company policies and procedures
- monitor food inventory levels and order product when necessary
- manage and maintain safe working conditions
- manage crew member employees in a manner that maximizes crew retention
- interview and hire team members
- provide proper training for team members
- anticipate and identify problems and initiate appropriate corrective action
- maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
- ensure continual improvement of quality, service, and cleanliness
- maximize store sales goals versus budget, including participation in marketing programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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