General Manager

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,304.00 - $85,000.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

401(k) match

bonus structure

Paid Time Off

Commission

career advancement

Employer sponsored benefit package

Job Description

Club Pilates is a well-established, nationwide fitness franchise specializing in Pilates training through group reformer classes. Offering a diverse array of class types, Club Pilates caters to individuals at different fitness levels, ranging from beginners to advanced practitioners, and includes all age groups from young adults to seniors. Since its inception, the company has expanded across 38 states in the United States as well as into two additional countries. With over 2200 certified instructors facilitating more than 17 million workouts annually, Club Pilates has grown into a leader in accessible and affordable Pilates education and training. The company is committed to promoting health, wellness, and fitness in the communities it serves while maintaining a strong emphasis on professional development and growth within the franchise network. Club Pilates has been recognized consistently for its growth and innovation, earning spots on Inc Magazine's esteemed Inc. 500 and 5000 lists, along with Entrepreneur Magazine's Franchise 500 list for multiple consecutive years. For those interested in exploring Pilates or advancing in their fitness education, Club Pilates offers one of the most comprehensive 500-hour Teacher Training Programs focused on group Pilates apparatus classes that uphold safety and quality.

The role of the General Manager at Club Pilates is pivotal to the overall success and smooth operation of the studio. Reporting to the Regional Manager, the General Manager oversees all aspects of studio functionality, including sales strategy, instructor management, customer engagement, and operational oversight. This full-time on-site position requires a commitment of 35 or more hours weekly, including weekdays and two Saturdays per month. The General Manager is responsible for implementing effective lead generation tactics such as grassroots marketing and networking to drive studio memberships and revenue. They directly manage scheduling, supervise sales representatives, handle vendor relationships to maintain appropriate retail inventory, and ensure the studio environment is clean and welcoming. Administrative duties, policy enforcement, and participation in community events and marketing campaigns are also integral components of the role. A key capability includes proficiency in ClubReady studio management software to generate accurate revenue and attendance reports, which aids in strategic planning and performance evaluation. With a dependable compensation package starting at $70,304 annually plus commissions and bonuses, accompanied by an employer-sponsored benefits plan including 401(k) match after 90 days, the position offers competitive remuneration and career advancement opportunities. Club Pilates values applicants who demonstrate strong leadership, excellent communication skills, organization, and a passion for fitness and wellness. The role provides unlimited growth potential within an energetic, supportive, and innovative fitness franchise environment.

Job Requirements

2+ years of retail service sales or fitness sales experience
Must be fluent in English
Excellent communication skills
Strong interpersonal skills
Ability to manage multiple revenue streams
Highly organized and detail oriented
Professional and reliable
Proficiency with computers
Ability to work well in diverse environments

Job Qualifications

2+ years of retail service sales or fitness sales experience
Confident in generating personal sales and training sales reps in sales
Ability to manage and drive multiple revenue streams
Must be fluent in English and have excellent communication and strong interpersonal skills in person on the telephone and via email
Ability to excel in a fast changing diverse environment
Ability to recognize areas of improvement and make changes using good judgement
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized proficient in data management ability to prioritize and meet deadlines
Professional punctual reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers clients and the general public
Proficiency with computers and studio software

Job Duties

Lead generation including grass roots marketing and networking
Implement sales process to schedule prospects into demo class
Membership sales
Manage staff schedule
Directly coordinate with all vendors ensuring that studio retail products are stocked with accurate inventory counts
Supervise sales representatives
Hire and manage all instructors at the studio
Proficiency in ClubReady to include revenue reports attendance reports etc
Review instructor evaluations performed by master trainers
Independently make decisions related to high level customer service
Collect outstanding dues
Maintain cleanliness and organization of the Pilates studio
Enforce Club Pilates policies and procedures
Ensure all forms administrative supplies and studio literature is stocked and visible
Schedule and participate in networking community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio