Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
flexible schedule
Career advancement opportunities
Employee Discounts
Training and development programs
Positive work environment
Health Insurance
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and commitment to excellent customer service. Established in 1969, Wendy's has grown substantially and is considered one of the top fast-food brands worldwide. The company is famous for its iconic square hamburgers, sea salt fries, and signature Frosty desserts. Wendy's operates a mix of company-owned and franchised locations, providing opportunities for growth and advancement within the food service industry. The company is dedicated to fostering a positive environment where employees at all levels can thrive, develop their skills, and feel valued as part of a supportive team.
This particular job opening is with an independently owned and operated Wendy's franchise located at 725 Newtown Rd, Norfolk, VA 23502. Franchise organizations under Wendy's umbrella have the autonomy to set their own compensation, benefits, and career advancement programs, which may vary from those offered at company-owned locations. This offers a unique and localized work environment where general managers can directly impact the restaurant's success and the community it serves.
The General Manager role at this Wendy’s location involves providing visionary leadership and direction to all crew members, shift supervisors, and restaurant managers. The primary goal is to exceed customer expectations consistently and ensure that business objectives are met or surpassed every shift and every day. This leadership position is not just about managing sales but also about developing a talented team and maintaining the highest standards of food quality and customer service. In this role, a General Manager will actively inspire their team to deliver exceptional experiences to customers, uphold the Wendy’s brand spirit, and foster growth both personally and professionally among employees.
Key aspects of the role include an emphasis on people management and team development, recognizing that growth is as much about cultivating human potential as it is about financial performance. The General Manager will motivate team members to go above and beyond in their roles, ensuring every item served aligns with Wendy’s quality standards. Maintaining a positive and energetic restaurant environment that reflects the Wendy’s brand is also a critical responsibility. Additionally, managing daily operations to achieve high productivity and customer satisfaction measures the success of this leadership position.
Overall, this is a dynamic opportunity for individuals passionate about restaurant management, team leadership, and business success within a supportive and well-established fast food franchise. The General Manager plays a crucial role in upholding Wendy's legacy of quality, innovation, and commitment to people-empowered growth within the Norfolk community.
This particular job opening is with an independently owned and operated Wendy's franchise located at 725 Newtown Rd, Norfolk, VA 23502. Franchise organizations under Wendy's umbrella have the autonomy to set their own compensation, benefits, and career advancement programs, which may vary from those offered at company-owned locations. This offers a unique and localized work environment where general managers can directly impact the restaurant's success and the community it serves.
The General Manager role at this Wendy’s location involves providing visionary leadership and direction to all crew members, shift supervisors, and restaurant managers. The primary goal is to exceed customer expectations consistently and ensure that business objectives are met or surpassed every shift and every day. This leadership position is not just about managing sales but also about developing a talented team and maintaining the highest standards of food quality and customer service. In this role, a General Manager will actively inspire their team to deliver exceptional experiences to customers, uphold the Wendy’s brand spirit, and foster growth both personally and professionally among employees.
Key aspects of the role include an emphasis on people management and team development, recognizing that growth is as much about cultivating human potential as it is about financial performance. The General Manager will motivate team members to go above and beyond in their roles, ensuring every item served aligns with Wendy’s quality standards. Maintaining a positive and energetic restaurant environment that reflects the Wendy’s brand is also a critical responsibility. Additionally, managing daily operations to achieve high productivity and customer satisfaction measures the success of this leadership position.
Overall, this is a dynamic opportunity for individuals passionate about restaurant management, team leadership, and business success within a supportive and well-established fast food franchise. The General Manager plays a crucial role in upholding Wendy's legacy of quality, innovation, and commitment to people-empowered growth within the Norfolk community.
Job Requirements
- High school diploma or equivalent
- Experience in restaurant or fast-food management
- Ability to work flexible hours, including weekends and holidays
- Strong interpersonal and leadership skills
- Capability to train and develop staff
- Physical stamina to manage busy restaurant operations
- Basic computer skills
Job Qualifications
- Relevant experience in restaurant or hospitality management
- Strong leadership and communication skills
- Ability to manage a diverse team effectively
- Experience in inventory management and cost control
- Knowledge of food safety and sanitation standards
- Customer service oriented
- Problem-solving skills
Job Duties
- Provide vision and leadership to all crew, shift supervisors, and restaurant managers
- Exceed each customer's expectations every visit
- Ensure the restaurant achieves or exceeds its business objectives every shift, every day
- Inspire team members to go above and beyond
- Ensure every item served meets Wendy's quality standards
- Maintain the Wendy's spirit in the restaurant
- Develop skills of every team member to help them advance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
