General Manager

Wendy's is a well-established and recognized fast-food restaurant chain known for its commitment to quality, customer satisfaction, and employee development. As a global brand, Wendy's has positioned itself as a leader in the quick-service restaurant industry by emphasizing fresh ingredients, exceptional service, and a vibrant company culture. Operating both company-owned and franchised locations, Wendy's offers a dynamic work environment with opportunities for growth and advancement. One of the core values of Wendy's is its focus on people — understanding that the success of the brand is driven not just by sales and profits, but by the dedication and growth of its team members.

This job opportunity is with one of Wendy's many franchisees, meaning it is independently owned and operated. Franchise organizations determine their own compensation, benefits, and career programs, which may vary from company-owned locations. The location for this position is at 208 E. Little Creek, Norfolk, VA 23505.

The role being offered is for a General Manager at this franchised Wendy's location. General Managers play an integral role by providing leadership and vision to all crew members, shift supervisors, and restaurant managers. They are responsible for ensuring that the restaurant exceeds customer expectations consistently during every visit and that business objectives are met or surpassed every day and shift.

In this role, General Managers recognize that growth is as much about people as it is about financial performance. They inspire team members to go above and beyond the call of duty while upholding Wendy's standards of quality in every item served. Keeping the spirit of Wendy's alive in the restaurant culture is a key responsibility, as is nurturing and developing talent among team members. This includes helping employees advance by building their skills and encouraging a customer-oriented, highly productive team.

General Managers create a positive and motivating environment where employees are driven to succeed, ensuring customers receive excellent service. By maintaining high operational standards, they enable the restaurant to maintain its reputation for quality food and outstanding customer experiences. This role requires a leader who can balance multiple responsibilities including team management, operations, customer service, and business development. Leadership, people management, communication skills, and an understanding of fast-food operations are all critical aspects of success in this position.

Working as a General Manager at a Wendy's franchise offers a rewarding career opportunity with the potential for professional growth and the satisfaction of contributing to a brand loved by millions. This position is ideal for individuals passionate about leadership, restaurant management, and delivering memorable customer experiences.