General Manager

Wendy's, established as one of the leading fast food restaurant chains worldwide, is recognized for its commitment to quality, service, and community values. With a rich history of delivering fresh, made-to-order meals, Wendy's emphasizes not only providing delicious food but also creating a welcoming dining experience for every guest. At the heart of Wendy's success is its dedicated team of professionals who work tirelessly to uphold the brand's reputation across all locations. Known for innovative menu items and strong customer service, Wendy's remains a go-to destination for fast, friendly, and high-quality meals.

This particular opportunity is with a Wendy's franchise location at 187 S. Mountain Ave, Upland, CA 91786. While franchisees operate independently and establish their own compensation and benefits packages, this role promises competitive pay and an engaging work environment. The General Manager role is crucial to ensuring that each restaurant runs smoothly and meets its business objectives daily.

The General Manager position at Wendy's demands a dynamic leader who provides vision and leadership to Crew, Shift Supervisors, and Restaurant Managers. This role carries the responsibility of ensuring that every customer's expectations are surpassed with exceptional service during every visit. The General Manager oversees all operational aspects of the restaurant, maintaining the highest standards relating to food safety, quality, service, and cleanliness. A key part of the role includes mentoring and developing the team to be highly productive and customer-oriented, nurturing growth both in personnel skills and store performance.

As a General Manager, you will be expected to maintain fast and accurate service, promote participation in marketing programs to maximize sales goals versus budget, and protect the Wendy's brand and assets. The role combines leadership with operational oversight, requiring the ability to anticipate and resolve issues proactively, inspire the team to exceed expectations, and foster a positive and motivating environment that keeps the Wendy's spirit alive. The General Manager will also be involved in evaluating performance annually and exploring advancement opportunities within the franchise network.

Those who thrive in this position are upbeat, engaging, and highly collaborative individuals who exhibit a strong work ethic and a sense of urgency. The ability to communicate fluently in English, apply basic algebra in managing finances, and travel between locations when necessary are also important. Physically, the role includes standing for extended periods and occasional lifting.

This role offers a comprehensive benefits package including competitive pay, bonus programs, sick and vacation time, free meal programs, life insurance, health insurance options covering medical, dental, and vision, optional insurances such as disability and additional life insurance, performance evaluations, uniform provisions, flexible schedules, and ample opportunities for career advancement. This combination of benefits underscores Wendy’s commitment to employee well-being and growth, correlating directly to maintaining a motivated and successful restaurant team.