Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options
Optional Insurances
Performance evaluations
Advancement opportunities
Uniforms Provided
flexible schedules

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and exceptional customer service. Established in 1969, Wendy's has grown to become one of the largest and most beloved fast-food brands worldwide, proudly serving millions of customers daily. As a highly respected player in the quick-service restaurant industry, Wendy's emphasizes not only delicious menu items but also creating a welcoming dining experience for every guest. Operating primarily through franchisees, Wendy's maintains a strong brand identity focused on quality, speed, and friendliness.

This specific job opportunity is with a locally franchised Wendy's restaurant located at 13342 Main Street, Hesperia, CA 92345. While independently owned and operated, this Wendy's location upholds the brand's core values and standards, ensuring a consistent and positive customer experience. The franchise owner is responsible for determining compensation, benefits, and career development programs, which may differ from those found in company-owned locations.

The role of General Manager at Wendy's is a dynamic and influential leadership position pivotal to the restaurant's operational success and team development. As a General Manager, you will be the driving force behind your restaurant's daily operations, responsible for inspiring and mentoring Crew Members, Shift Supervisors, and Restaurant Managers. Your leadership will cultivate an environment where employees feel valued, supported, and motivated to deliver exceptional customer service, adhering to Wendy's quality, service, and cleanliness standards.

In this position, you will oversee every aspect of restaurant performance, from maintaining food safety procedures to maximizing sales and profitability. A key focus is to ensure a positive dining experience for all customers by monitoring service speed, food quality, and customer satisfaction. You will play a critical role in safeguarding the Wendy's brand and assets while promoting a culture of continuous improvement and growth.

Wendy's General Managers understand that growth is as much about people as it is about numbers. You will lead by example, fostering a team-oriented atmosphere where employees are encouraged to exceed expectations and develop new skills. Inspiring your team to provide fast, accurate, and friendly service is vital, alongside adhering to all operational policies and procedures. Your proactive approach to identifying problems and implementing corrective actions will ensure that challenges are addressed promptly and effectively.

This role offers significant opportunities for professional development and advancement within the Wendy's franchise network. Benefits include competitive pay, a bonus program, paid vacation and sick time, health insurance options including medical, dental, and vision coverage, and additional insurance programs. Performance evaluations are conducted annually to support your growth and recognize contributions. Furthermore, Wendy's provides uniforms and offers flexible scheduling to accommodate varying needs.

Overall, the General Manager position at this Wendy's franchise is ideal for individuals passionate about leadership, team building, and delivering superior customer experiences. If you thrive in a fast-paced environment and are committed to operational excellence, this role offers a fulfilling career path in the thriving quick-service restaurant industry.

Job Requirements

  • Must be at least 18 years of age
  • Must be dependable and punctual
  • Neat, clean and professional appearance
  • Exhibit a sense of urgency
  • Ability to travel to other restaurants or meetings as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting 25-50 lbs

Job Qualifications

  • High School Diploma or GED
  • One year of restaurant management experience
  • Excellent math skills including basic computations and algebra concepts
  • Fluent English-speaking and writing skills
  • Strong work ethic
  • Highly collaborative nature
  • Up-beat and engaging personality

Job Duties

  • Provide vision and leadership to Crew, Shift Supervisors and Restaurant Managers
  • Ensure excellent customer service and positive dining experience
  • Monitor and reinforce food safety procedures
  • Maximize store sales and profit goals
  • Maintain quality, service, and cleanliness standards
  • Develop and mentor team members
  • Identify and solve operational problems

Job Criteria

Experience

Mid Level (3-7 years)


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