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GENERAL MANAGER

Jacksonville, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Dental Insurance
401(k) matching
Vision Insurance

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, fresh ingredients, and excellent customer service. Founded in 1969, Wendy's has grown to become one of the largest quick-service restaurant chains worldwide, offering a diverse menu that features signature items such as the square-shaped fresh beef hamburger patties, crispy chicken sandwiches, fresh salads, and a variety of beverages and desserts. The brand prides itself on maintaining high standards of food safety, operational excellence, and creating an outstanding dining experience for customers.

This particular opportunity is offered by an independently owned and operated Wendy's franchise located at 4039 Curtis Rd, Jacksonville, NC 28540. Unlike company-owned restaurants, this franchise determines its own compensation, benefits, and career programs, ensuring a unique working environment tailored to the local community's needs and expectations.

We are currently hiring General Managers who embody Wendy's core values of quality and service excellence. The General Manager plays a pivotal role in the success of the restaurant by managing operations to meet established objectives, enforcing company policies and procedures, and upholding the highest standards of food safety and customer service. This leadership position involves overseeing day-to-day activities, directing and supporting a dynamic management and crew team, and ensuring a consistent, positive customer experience.

The General Manager is expected to inspire, train, and develop the team, fostering a culture of teamwork and high performance. This role requires a hands-on leader who is committed to operational excellence, capable of problem-solving in fast-paced environments, and has excellent interpersonal skills necessary for motivating staff and engaging with customers. With an emphasis on being the best one customer at a time, the General Manager ensures that every guest leaves satisfied, contributing to the restaurant's reputation and profitability.

This position offers a competitive salary and a comprehensive benefits package including health, life, dental, and vision insurance, a 401k plan with company matching, paid vacation, and performance-based incentives. Additional perks include payroll deduction plans for footwear, credit union memberships, and personalized one-on-one training to advance your skills and career within the Wendy's franchise network. Work life balance and employee well-being are prioritized to ensure a supportive environment for all team members.

The General Manager must be at least 18 years old, hold a high school diploma or GED, and possess the physical stamina to stand for extended periods and travel between locations such as other restaurants and area offices. The role requires a person who works well in a collaborative team setting and understands that the restaurant's success is directly linked to a high-performing, motivated team.

If you are passionate about leadership, customer service, and being part of a respected brand, this General Manager position at Wendy's Jacksonville location may be the perfect fit for you. Join a vibrant and supportive franchise environment where your efforts will be recognized and rewarded, and where you can build a rewarding career in the food service industry. Prospective candidates can apply by visiting the franchise's career page at https://www.classicburgers.com/careers.html.

Job Requirements

  • high school diploma or GED
  • at least 18 years old
  • ability to stand for long periods without a break
  • availability to travel to other restaurants and area office
  • ability to perform essential job duties satisfactorily
  • strong teamwork orientation

Job Qualifications

  • high school diploma or GED
  • at least 18 years old
  • experience in restaurant or food service management preferred
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • commitment to quality and customer satisfaction

Job Duties

  • manage and ensure achievement of restaurant objectives
  • execute all company policies, procedures, programs and systems
  • provide leadership, direction, training and development to management and crew team
  • maintain high standards of quality and food safety
  • deliver a great customer service experience
  • oversee daily restaurant operations
  • travel to other restaurants and area office as needed

Job Criteria

Experience

Mid Level (3-7 years)


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