Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

performance-based bonuses
comprehensive benefits
Career growth opportunities
competitive pay
Free Meals
Paid Time Off
401(k)

Job Description

YCH Wendy's is a growing franchise within the quick service restaurant industry, renowned for its commitment to delivering exceptional food quality and customer service. Being part of Wendy's, a globally recognized brand, YCH Wendy's represents a dynamic environment that offers vast opportunities for dedicated individuals ready to build a fulfilling career in restaurant management. As a franchise operating independently, YCH Wendy's blends the strength of a trusted brand with the agility and personal touch of a local business, focusing on community engagement and customer satisfaction. Located at 5200 W Baltimore Ave, Clifton Heights, PA, this particular location is a hub of activity where the team works collaboratively to preserve Wendy's reputation for fast, friendly service and high-quality offerings.

The role of a General Manager at YCH Wendy's is pivotal. This position is crafted for leaders who are ready to not only manage but inspire their teams. The General Manager is the centerpiece of the restaurant's operations, responsible for setting the cultural tone and leading by example to drive the business's success. This role requires an individual who can seamlessly integrate operational oversight with team development, financial management, and customer service excellence. As the heart of the restaurant, the General Manager's impact is far-reaching—affecting employee satisfaction, customer loyalty, and overall business performance.

General Managers at YCH Wendy's have a broad scope of responsibilities. From recruiting and training a high-performing team to ensuring daily operations run smoothly and adhere to food safety standards, their role is multifaceted. They manage scheduling to optimize coverage, oversee financial tasks such as inventory and cash management, and maintain a clean, welcoming environment for both customers and staff. Leadership is demonstrated through honesty, integrity, and respect, setting a high bar for conduct and operational standards.

This position also comes with significant benefits designed to support career longevity and personal well-being. Employees enjoy performance-based bonuses, competitive pay, and comprehensive benefits including health, dental, vision, and life insurance. There is a clear path for career growth, with many district managers having begun their careers as General Managers. Additional perks such as free meals, paid time off after 60 days, 401(k) plans available after six months, and annual performance reviews reflect YCH Wendy's dedication to employee development and satisfaction.

Working as a General Manager at YCH Wendy's means joining a family-oriented and fast-paced workplace that values dedication and exceptional service. It is an excellent opportunity for those who thrive in leadership roles, enjoy problem-solving, and are eager to contribute to a thriving team. YCH Wendy's is committed to equal employment opportunities and welcomes candidates from diverse backgrounds.

Job Requirements

  • Must be age 16 or older
  • Reliable transportation to and from work
  • Ability to stand and move for most if not all of your shift
  • Occasional lifting of 25-50 lbs is required
  • Comfortable handling weather-related tasks like taking out trash in the rain or working the drive-thru during summer
  • Able to use a headset, cash register, and restaurant equipment while following company standards and safety guidelines

Job Qualifications

  • Strong interpersonal skills
  • Ability to take direction well and eagerness to learn new skills
  • Experience in team leadership or management preferred
  • Knowledge of food safety standards and operational procedures
  • Excellent communication and organizational skills
  • High school diploma or equivalent

Job Duties

  • Recruit, hire, and train a high-performing team that delivers exceptional customer service
  • Oversee daily operations, enforce food safety standards, and ensure every shift runs smoothly
  • Build schedules to meet business needs and ensure proper coverage
  • Handle inventory, cash management, and administrative duties with precision
  • Maintain a fast, pleasant, and clean environment that keeps customers coming back
  • Model honesty, integrity, and respect in everything you do

Job Criteria

Experience

Mid Level (3-7 years)


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