The Wendy's Company logo

General Manager *

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Referral program
Disability insurance
401(k) matching
Opportunities for advancement
Paid sick time
Vision Insurance
Life insurance
Paid holidays
Health Insurance
flexible schedule

Job Description

Manna Inc. is a prominent operator of 165 Wendy's restaurants, headquartered in Louisville, Kentucky. Established in 1988, Manna Inc. is a minority-owned company that has built its culture around core values such as honesty, integrity, and open communication. With a strong commitment to employee growth and diversity, Manna Inc. fosters an inclusive work environment where every team member's contributions are valued. The company prioritizes creating opportunities for its employees by engaging with them regularly, providing coaching, and challenging them to develop professionally. Employee development is a cornerstone of the organization, with over half of its managers having risen from hourly positions, reflecting the company's dedication to promoting from within.

Wendy's is a leading fast-food restaurant chain renowned for serving fresh, high-quality food combined with fast and friendly customer service. As a globally recognized brand, Wendy's focuses on creating a welcoming, fun, and family-friendly atmosphere in every restaurant. The company values people as its greatest asset and strives to maintain a respectful work environment that encourages teamwork and personal growth.

The General Manager (GM) position at Wendy's, managed under Manna Inc., is a multifaceted leadership role responsible for the overall success and operational performance of the restaurant. This full-time role is designed for individuals passionate about quality food service and team leadership. The GM will oversee day-to-day restaurant operations, ensuring exceptional guest service, maintaining rigorous food quality and safety standards, and driving sales and profitability.

As the principal manager, the GM holds accountability for all aspects of restaurant operations including staffing, budgeting, cost control, and compliance with company policies. Leading by example, the GM creates a positive and productive environment that motivates employees to perform at their best. This position requires strong interpersonal skills, financial acumen, and the ability to resolve challenges efficiently to ensure continuous restaurant success.

Wendy's offers competitive benefits, including medical, dental, and vision insurance, bonus opportunities, college assistance, life insurance, disability coverage, and more. The company also provides perks such as free meals during shifts, education rewards, referral bonuses, tenure recognition, holiday pay, and flexible work schedules to support a healthy work-life balance. Early wage access is another attractive feature, allowing employees to access their earnings promptly.

The General Manager role demands a proven track record of at least two years in restaurant or hospitality management, especially within fast-casual or quick-service environments. The ideal candidate will demonstrate leadership capabilities, operational expertise, and a customer-first mindset that aligns with Wendy's reputation and Manna Inc.'s organizational values. This position offers not just employment but a career path with opportunities for advancement where motivated individuals can thrive and grow professionally.

Overall, working as a General Manager with Wendy's under Manna Inc. means taking ownership of a multi-million dollar business, leading a dedicated team, and delivering outstanding guest experiences every single day. It is an opportunity to join a respected and supportive company that values integrity, promotes from within, and celebrates diversity and inclusion in the workplace.

Job Requirements

  • Ability to stand for extended periods with periodic breaks
  • Perform repetitive motions including chopping, stirring, carrying, and equipment operation
  • Frequent bending, stooping, squatting, stretching, twisting, and reaching
  • Ability to walk stairs and use a step ladder
  • Occasional sitting, talking, and active listening
  • Ability to lift and carry up to 50 pounds regularly using proper techniques or assistance
  • Ability to move quickly and efficiently in the kitchen
  • Compliance with food safety and sanitation regulations
  • Flexible scheduling including nights, weekends, and holidays
  • Work in a loud, fast-paced environment
  • Adaptability to varying temperature zones and exposure to heat, noise, and cleaning chemicals
  • Use of personal protective equipment and adherence to safety protocols

Job Qualifications

  • At least 2 years of management experience in the restaurant or hospitality industry
  • Proven leadership and team development skills
  • Strong customer service and problem-solving abilities
  • Experience in fast-casual or quick-service restaurant preferred
  • Financial acumen with budget and cost control knowledge
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities and tasks effectively
  • Attention to detail in maintaining food quality and safety

Job Duties

  • Manage day-to-day restaurant operations
  • Deliver exceptional guest service
  • Maintain high food quality and safety standards
  • Lead, train, and develop team members
  • Drive sales and achieve financial targets
  • Control operational costs and manage budgeting
  • Ensure compliance with company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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