Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
performance bonuses
Employee Discounts
Career advancement opportunities
flexible scheduling
Training and development programs
supportive work environment

Job Description

Wendy's is a renowned global fast-food restaurant chain known for its commitment to quality, fresh ingredients, and exceptional customer service. Established with a strong dedication to satisfying customers' expectations, Wendy's has become a leader in the quick-service restaurant industry. The company prides itself on its innovative approach to menu offerings and a welcoming environment that highlights the Wendy's spirit and culture. With franchise locations all over the world, Wendy's offers unique career opportunities where leadership and teamwork are key components of success. This particular job opening is with one of Wendy's franchisees, an independently owned and operated business entity. These franchise organizations determine their own compensation, benefits, and career development programs, which may vary from company-owned stores, providing a diverse and flexible working environment for their employees.

This role is for a General Manager position located at 200 Trolley Line Drive, Bldg C1, Easton, PA 18045. As a General Manager at Wendy's, you are the driving force behind the restaurant's success, providing visionary leadership to all crew members, shift supervisors, and restaurant managers. This is a vital role that ensures the restaurant consistently meets or exceeds both customer expectations and business objectives every single shift and every day. The General Manager understands that true growth is as much about people as it is about financial performance. They inspire their teams to go above and beyond in delivering excellent service and ensure that every food item served meets Wendy's high-quality standards.

Maintaining and keeping the Wendy's spirit alive in the restaurant is crucial, as it fosters a positive and motivating work environment. The role also involves developing team members' skills, helping every employee advance in their career, and creating a highly productive, customer-oriented team. This leadership role is perfect for individuals passionate about guiding teams, enhancing customer experiences, and achieving operational excellence in a fast-paced and dynamic restaurant setting. The General Manager plays a pivotal role in translating Wendy's brand values into daily operations, ensuring that the restaurant remains a preferred dining destination in Easton, Pennsylvania.

Job Requirements

  • High school diploma or equivalent
  • Proven leadership experience
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Experience in team management
  • Flexibility to work various shifts
  • Ability to inspire and motivate others

Job Qualifications

  • Proven leadership experience in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to motivate and inspire teams
  • Knowledge of restaurant operations and quality standards
  • Experience in managing budgets and achieving financial targets
  • Ability to develop and coach team members
  • High school diploma or equivalent

Job Duties

  • Provide vision and leadership to all crew, shift supervisors, and restaurant managers
  • Ensure each customers expectations are exceeded every visit
  • Ensure the restaurant achieves or exceeds its business objectives every shift, every day
  • Inspire team members to go above and beyond
  • Maintain Wendy's quality standards for every item served
  • Keep the Wendy's spirit alive in the restaurant
  • Develop team members skills to help them advance
  • Create a team of customer-oriented, highly productive employees

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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