General Manager

Shenandoah, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Weekly Payroll

Flexible work schedules

401(k) with Company Match

Company Subsidized Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Job Description

Goode Company Kitchen & Cantina is a well-established and respected Houston-based restaurant brand known for its exceptional Tex-Mex cuisine and vibrant atmosphere. With a strong focus on quality food, excellent customer service, and an inviting environment, Goode Company has built a loyal following and continues to grow as a leader in the casual dining sector. The company prides itself on a culture of ownership, high standards, and fostering a positive work environment where team members are empowered and motivated to perform at their best. Known for its authentic flavors and commitment to excellence, Goode Company Kitchen & Cantina has become a destination for both locals and visitors seeking an outstanding dining experience.

The role of General Manager at Goode Company is a pivotal leadership position that embodies the true spirit and operational excellence of the restaurant. As General Manager, you will represent the brand's values and vision at all times, serving not only as a manager but as a leader who inspires and engages the entire team. This role requires a hands-on approach where you oversee all facets of restaurant operations including guest service, product quality, safety, financial management, and personnel leadership. You will act with the ownership mentality, making decisions as if the restaurant were your own business, and taking full accountability for the results.

In this position, you will lead a diverse team by fostering open communication, driving high standards for hospitality, and ensuring every guest receives an unforgettable experience. Your responsibilities include managing daily service evaluations, resolving customer issues with professionalism and empathy, and maintaining rigorous quality control of food preparation and presentation. You will also be tasked with safety compliance, conducting training to uphold health codes and workplace safety standards, and ensuring that the restaurant environment is safe and well-maintained.

Financial stewardship is a major component of the role, where you will manage the profit and loss statement, analyze financial reports, and implement cost control measures to meet and exceed sales targets and budgetary goals. Your leadership will extend into recruiting, training, and mentoring staff, cultivating future managers who embrace Goode Company’s legacy and mission. You will collaborate closely with corporate leadership to align operational goals and execute strategic initiatives, while inspiring your team to achieve excellence.

The General Manager must possess strong analytical skills, business acumen, and a deep understanding of restaurant operations, especially in a high-volume full-service environment. Experience with inventory control, vendor relations, and live-fire grilling techniques will set you apart. Certified in food safety, allergen management, and TABC, you will ensure every aspect of the operation meets the highest standards expected by Goode Company and regulatory agencies.

This is a career-defining opportunity for a passionate leader who thrives in a dynamic and challenging environment. If you are committed to excellence, have a genuine hospitality mindset, and want to make a lasting impact within a beloved Houston legacy brand, Goode Company Kitchen & Cantina is where you want to be. The company offers competitive compensation and a range of generous benefits including health insurance, 401(k) with company match, paid time off, and more. Join Goode Company and be part of a team that values leadership, ownership, and continuous growth.

Job Requirements

Bachelor's degree or equivalent work experience
5+ years of experience as a general manager in a full-service restaurant
Proven track record managing revenue of $5 million or more
Strong understanding of restaurant operations and staff supervision
Experience with inventory and cost control
Leadership skills in training and mentoring
Knowledge of health and safety regulations
Ability to analyze financial data and manage budgets
Certification in food safety and alcohol service
Excellent communication and interpersonal skills
Ability to work under pressure and resolve conflicts
Physical stamina to stand, walk, lift and move items up to 50 pounds

Job Qualifications

Bachelor's degree in restaurant management, hospitality, related field, or equivalent work experience
5+ years of recent full-service experience as a general manager
Experience managing annual revenue of $5 million or more
Strong knowledge of back-of-the-house operations including staff supervision, inventory control, and product quality
Experience hiring and training back-of-the-house teams
Live-fire grilling experience preferred but not required
Strong P&L knowledge and business acumen
Proficiency in forecasting, budgeting, variance analysis, and corrective action
Basic math skills and ability to operate a POS system
Proficient in MS Word, Excel, Outlook, and Teams
Compeat experience preferred
Expert leadership and employee development skills
Ability to resolve vendor, guest, and team member issues effectively
Food Safety Manager, Allergens, and TABC certifications
Bilingual a plus
Effective communication skills
Ability to handle difficult situations with professionalism
Physical ability to perform job duties including lifting and moving up to 50 pounds

Job Duties

Ensure guest service standards and procedures are delivered to every guest every time
Daily evaluation of restaurant service performance
Investigate and resolve customer complaints regarding food quality, service, and accommodations
Display a sense of ownership and make decisions as if the restaurant were your own
Provide excellent quality and presentation of all food to all guests
Monitor food preparation methods, portion sizes, garnishing, and presentation
Schedule and receive food and beverage deliveries and verify product quality and quantity
Control inventories of food, equipment, small ware, supplies and liquor
Facilitate safety training and accountability checks on food preparation, allergy awareness, sanitation, and safety procedures
Ensure food is prepared, stored, and served according to company standards and health codes
Monitor compliance with health and fire regulations
Ensure proper equipment operation and maintenance
Manage P&L responsibilities and meet financial objectives
Identify opportunities for growth while maintaining high operating standards
Control cost of sales and payroll
Analyze shrinkage and develop procedures to alleviate
Prepare reports for the corporate office and follow financial procedures
Hire, train, and mentor personnel to facilitate team success
Handle complaints of harassment and sexual harassment timely and efficiently
Adhere strictly to company policies and applicable laws
Develop managers to mastery level understanding of management fundamentals
Encourage managers to become self-starters and contributors to the company legacy
Teach and train staff about company culture and required skills
Manage schedules to ensure proper staffing and control overtime
Monitor employee appearance and uniforms
Build employee morale and lead by example
Conduct regular shift meetings
Collaborate with managers and corporate leadership to solve problems and meet goals
Ensure front of house and back of house cooperation to exceed guest expectations
Supervise new menu rollouts and promotions