General Manager

Wendy's is a globally recognized fast-food restaurant chain known for its quality food, exceptional customer service, and commitment to leading the industry in fast casual dining. Founded in 1969, Wendy's has built a strong reputation for fresh ingredients, made-to-order meals, and a friendly dining experience. With thousands of locations worldwide, Wendy's continues to grow and innovate, combining traditional values with modern techniques to offer a unique experience for guests. The brand is well-regarded for its commitment to community involvement, employee development, and sustainability in food sourcing and operations.

Wendy's franchise model allows for individually owned and operated restaurants which can tailor compensation, benefits, and career programs to fit their local market needs. This particular opportunity is with a franchisee located at 104 E. Edgewood Avenue, Friendswood, TX 77546, which operates under Wendy's high operational standards and corporate guidelines.

As a General Manager at Wendy's, you are the cornerstone of restaurant leadership and operational excellence. Reporting to a District Manager, you lead the restaurant management team by providing direction, training, and expert guidance to ensure each shift meets its business goals and surpasses customer expectations. This is a full-time leadership role focused on daily operations, staff supervision, customer satisfaction, and financial management. You will be responsible for maintaining financial controls, staff scheduling, recruitment, hiring, training, and ongoing coaching and development of your team. Managing the quality standards around food handling, equipment maintenance, and facility upkeep are critical parts of your responsibilities to ensure health and safety compliance.

You will foster a "Customer First" culture, motivating and inspiring your team to deliver an unforgettable dining experience so guests keep returning. Problem-solving and decision-making are daily activities that require your active involvement and ability to lead by example. You are expected to maintain a fine balance between employee satisfaction, customer enjoyment, operational efficiency, and achieving financial targets.

Wendy's offers a supportive career path with opportunities for growth within the company and franchise system. Comprehensive paid training is provided, equipping you with the skills and knowledge necessary to lead successfully according to the Wendy's Way. Employees enjoy perks such as discounts on meals during shifts, competitive pay with monthly bonuses, and robust benefits including medical, dental, vision plans, life insurance, short-term and long-term disability coverage, and a 401(k) plan with employer match.

Joining Wendy's as a General Manager means embracing core leadership values, a commitment to safety and quality, and the opportunity to build a career in a dynamic, fast-paced environment. The restaurant expects you to be a hands-on leader, capable of standing and moving throughout your shift, proficient with restaurant equipment like registers and grills, and ready to uphold brand standards. You must obtain SERV Safe certification by the end of training and have reliable transportation for occasional travel within the territory.

Wendy's and its franchisees are equal opportunity employers valuing diversity and providing reasonable accommodations for individuals with disabilities. The role demands professionalism, passion for hospitality, and dedication to customer service excellence. This is an ideal opportunity for those who want to grow their leadership skills, contribute to a thriving corporate brand, and work in a supportive and rewarding environment.