Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) plan with employer match
Employee Discount Program
Paid training
Paid meals during work shifts
Monthly bonuses
Job Description
Wendy's is a renowned fast-food restaurant chain known for its commitment to quality, customer satisfaction, and a strong focus on team development. With a legacy of serving fresh and delicious food, Wendy's has established itself as a reputable name in the quick-service restaurant industry. The company operates numerous franchise locations across the United States, including the location at 1717 Spring Green Boulevard in Katy, TX 77494. Each restaurant aims to provide an exceptional dining experience, balancing operational efficiency with friendly service and high standards of food safety and quality. As a company, Wendy's invests in its employees through comprehensive training programs, opportunities for career growth, and competitive compensation packages.
The role of the General Manager at Wendy's is pivotal in driving the restaurant's success. This leadership position is responsible for overseeing all aspects of daily operations, ensuring the restaurant consistently meets its business goals. Reporting directly to a District Manager, the General Manager leads the management team and staff by providing direction, training, and expert guidance. The position requires a strong commitment to delivering excellent customer service, maintaining financial controls, and fostering a positive team environment.
General Managers at Wendy's are tasked with a variety of responsibilities that contribute to the overall effectiveness and profitability of the restaurant. These include managing staff schedules to optimize coverage and productivity, interviewing, hiring, training, and orienting new team members, and overseeing ongoing coaching and development to maintain a motivated and skilled workforce. The role also demands strict adherence to food safety protocols, equipment maintenance, and facility management, ensuring the restaurant complies with health and safety standards through regular inspections.
This role offers a dynamic work environment where leadership skills and operational expertise come together. The General Manager is expected to create a customer-first culture, balancing the needs of employees and guests while achieving operational metrics and financial objectives. Wendy's supports its General Managers with paid training, competitive pay, monthly bonuses, and a comprehensive benefits package including medical, dental, vision, short-term and long-term disability, life insurance, and a 401(k) plan with employer match. Additionally, employees enjoy perks such as an employee discount program and free meals during work shifts.
Wendy's values leaders who are passionate about problem-solving, decision-making, and team development. Successful General Managers are proactive, committed to upholding company standards, and capable of leading their teams to exceed guest expectations consistently. The role requires standing and moving for most of the shift, handling various restaurant equipment, and maintaining a clean and welcoming environment. Candidates must be at least 21 years old, possess or be willing to obtain SERV Safe certification by the end of training, and have reliable transportation.
Working for a Wendy's franchise means joining a supportive and growth-oriented workplace where opportunities for advancement are plentiful. Whether aiming to grow within the restaurant or pursue roles beyond, Wendy's fosters employee development through ongoing support and career progression pathways. The company is an equal opportunity employer, dedicated to providing accommodations for individuals with disabilities and ensuring a diverse and inclusive workforce.
In summary, the General Manager position at Wendy's offers a challenging yet rewarding opportunity to take leadership in a high-paced restaurant setting. It requires a blend of operational expertise, people management, and a customer-centric mindset. As part of the Wendy's team in Katy, TX, General Managers play a key role in delivering the brand promise and driving business success through excellence in all facets of restaurant management.
The role of the General Manager at Wendy's is pivotal in driving the restaurant's success. This leadership position is responsible for overseeing all aspects of daily operations, ensuring the restaurant consistently meets its business goals. Reporting directly to a District Manager, the General Manager leads the management team and staff by providing direction, training, and expert guidance. The position requires a strong commitment to delivering excellent customer service, maintaining financial controls, and fostering a positive team environment.
General Managers at Wendy's are tasked with a variety of responsibilities that contribute to the overall effectiveness and profitability of the restaurant. These include managing staff schedules to optimize coverage and productivity, interviewing, hiring, training, and orienting new team members, and overseeing ongoing coaching and development to maintain a motivated and skilled workforce. The role also demands strict adherence to food safety protocols, equipment maintenance, and facility management, ensuring the restaurant complies with health and safety standards through regular inspections.
This role offers a dynamic work environment where leadership skills and operational expertise come together. The General Manager is expected to create a customer-first culture, balancing the needs of employees and guests while achieving operational metrics and financial objectives. Wendy's supports its General Managers with paid training, competitive pay, monthly bonuses, and a comprehensive benefits package including medical, dental, vision, short-term and long-term disability, life insurance, and a 401(k) plan with employer match. Additionally, employees enjoy perks such as an employee discount program and free meals during work shifts.
Wendy's values leaders who are passionate about problem-solving, decision-making, and team development. Successful General Managers are proactive, committed to upholding company standards, and capable of leading their teams to exceed guest expectations consistently. The role requires standing and moving for most of the shift, handling various restaurant equipment, and maintaining a clean and welcoming environment. Candidates must be at least 21 years old, possess or be willing to obtain SERV Safe certification by the end of training, and have reliable transportation.
Working for a Wendy's franchise means joining a supportive and growth-oriented workplace where opportunities for advancement are plentiful. Whether aiming to grow within the restaurant or pursue roles beyond, Wendy's fosters employee development through ongoing support and career progression pathways. The company is an equal opportunity employer, dedicated to providing accommodations for individuals with disabilities and ensuring a diverse and inclusive workforce.
In summary, the General Manager position at Wendy's offers a challenging yet rewarding opportunity to take leadership in a high-paced restaurant setting. It requires a blend of operational expertise, people management, and a customer-centric mindset. As part of the Wendy's team in Katy, TX, General Managers play a key role in delivering the brand promise and driving business success through excellence in all facets of restaurant management.
Job Requirements
- Must be at least 21 years of age
- reliable transportation to travel to assigned store and other locations
- willing to obtain SERV Safe certification by end of training
- ability to stand and move for most of the shift
- ability to use restaurant equipment such as headset, register, and grill
- eligible to work in the country and pass background check
- commitment to following brand standards and guidelines
- willingness to lead management team
- strong work ethic and positive attitude
Job Qualifications
- High school diploma or equivalent
- prior management experience in a fast-food or restaurant environment preferred
- strong leadership and interpersonal skills
- excellent problem-solving and decision-making abilities
- ability to maintain a customer-first attitude
- commitment to food safety practices
- effective communication skills
- ability to motivate and develop a team
Job Duties
- Maintain day-to-day financial controls
- create and manage staff schedules
- interview, hire, train and orientate team
- oversee coaching, counseling, and developing staff and managing team relations
- exercise proper food handling, equipment maintenance and facility management
- ensure health and safety inspections and standards are met
- lead the management team to achieve employee, customer, sales, and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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