The Wendy's Company logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k with employer match
Paid Time Off
free meals while working
Leadership training program

Job Description

Wendy's is a leading fast-food restaurant chain renowned for its fresh, quality ingredients and exceptional customer service. Founded in 1969, Wendy's has grown into one of the most recognized and respected brands in the quick-service restaurant industry. The company emphasizes a culture of respect, innovation, and community involvement, making it a desirable place for career growth and development in the food service sector. At its core, Wendy's is committed to delivering real food made with real ingredients and fostering a work environment that truly values its employees. Wendy's operates a combination of company-owned and franchised locations, each upholding the brand's high standards and commitment to excellence. The Tampa location at 1615 West Kennedy Blvd is part of this expansive network, offering a unique opportunity to join a vibrant team passionate about outstanding service and quality.

As a General Manager at Wendy's, you will play a pivotal role in overseeing the entire operation of the restaurant, ensuring that all aspects from customer service to food safety are executed flawlessly. In this leadership position, you will be responsible for creating and sustaining a fun, inviting, and motivating work environment that reflects Wendy’s core values daily. You will lead a team that drives consistency and high performance across all functions including sales, training, development, and operational excellence. The General Manager is also tasked with managing the restaurant’s profit and loss (P&L), carefully controlling costs and achieving specified profit targets by optimizing revenue growth and improving operational processes. Your leadership will directly impact the success of the restaurant, influencing everything from employee satisfaction to customer experience. This is a hands-on role requiring a dynamic leader who thrives in a fast-paced setting and who is dedicated to cultivating a culture of accountability and continuous improvement. Wendy’s supports its General Managers with best-in-class leadership training programs designed to build strong management skills and career advancement opportunities. In return, you can expect competitive benefits including medical, vision, dental coverage, 401(k) with employer match, paid time off, and free meals while working. As an integral part of Wendy's team, you will have access to a strong internal career pipeline that fosters growth within the company. This position is perfect for motivated individuals with at least three years of leadership experience looking to advance their career in restaurant management at one of the nation’s most respected quick-service brands.

Job Requirements

  • Minimum of three years of experience leading people
  • demonstrated ability to lead and manage operations in a fast-paced environment
  • flexible work availability
  • commitment to promoting proper procedures and a culture of food safety

Job Qualifications

  • Minimum of three years of leadership experience
  • proven ability to lead and manage in a fast-paced environment
  • strong communication and interpersonal skills
  • experience managing profit and loss
  • ability to develop and motivate a team
  • commitment to food safety and operational excellence
  • flexible work availability

Job Duties

  • Oversee all people and operations for the restaurant
  • create and sustain a fun and inviting work environment
  • model Wendy’s core values daily
  • drive customer service, training, and development
  • manage sales and profit growth
  • ensure accountability across the team
  • manage P&L to control costs and meet profit targets
  • identify and implement process improvements
  • promote food safety and proper procedures

Job Criteria

Experience

Mid Level (3-7 years)


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