Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,300.00 - $67,700.00
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Work Schedule

Flexible
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Benefits

flexible schedules
meal discounts

Job Description

Penn Station East Coast Subs is a reputable fast-casual restaurant chain specializing in fresh, made-to-order subs inspired by East Coast flavors. Known for its commitment to quality ingredients and friendly service, Penn Station has grown to become a favorite dining destination for customers seeking a quick yet satisfying meal. With multiple locations, the company values a strong team-oriented environment and strives to deliver an exceptional dining experience. They emphasize health and safety in their operations and uphold high standards of customer service and workplace culture.

The Restaurant Manager role at Penn Station East Coast Subs is a pivotal position responsible for ensuring the efficient and profitable operation of the restaurant. This role requires a motivated individual with excellent interpersonal skills, capable of fostering teamwork among staff, increasing profits, and delivering superior customer service. As a Restaurant Manager, you will utilize your knowledge of positional skills, customer service, health and safety regulations, and company policies to maintain high operational standards. Your primary goal will be to provide quality food and service in a clean and safe environment, ensuring every customer leaves satisfied.

In this role, you will oversee daily restaurant operations, including managing staff schedules, training team members, monitoring inventory, and maintaining compliance with safety standards. You will be the driving force behind building a cohesive team that works well together, contributing to a positive work environment that motivates employees and encourages professional growth. Strong leadership and organizational skills are essential as you will handle problem-solving situations, manage customer concerns, and ensure a smooth workflow during peak hours.

Penn Station offers competitive pay and benefits to support its employees' well-being and work-life balance. The company promotes flexible scheduling and values a positive workplace culture. If you have previous experience in the restaurant industry and possess strong customer service skills, this position offers the opportunity to grow your career with a dynamic and expanding restaurant chain committed to excellence.

Job Requirements

  • Strong customer service skills and a great attitude
  • Managers must be at least 21 years of age
  • Possess all documents and permits required by state and federal law
  • Prior restaurant experience
  • Ability to work flexible schedules
  • Excellent communication skills

Job Qualifications

  • Prior experience in restaurant management or supervisory role
  • Strong leadership and interpersonal skills
  • Knowledge of food safety and health regulations
  • Ability to build and lead a team effectively
  • Excellent customer service skills
  • Good organizational and problem-solving abilities

Job Duties

  • Utilizing knowledge of positional skills customer service and courtesy health and safety regulations and all policies and procedures
  • Providing quality products and service in a clean and safe environment to each and every customer
  • Managing daily restaurant operations including staff schedules training and inventory
  • Building and maintaining a cohesive and motivated team
  • Ensuring compliance with safety and health standards
  • Handling customer complaints and resolving issues efficiently
  • Driving sales and increasing restaurant profitability

Job Criteria

Experience

Mid Level (3-7 years)


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