Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $110,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Staybridge Suites Anaheim at the Park is a premier all-suite hotel situated in the heart of Anaheim, California, offering guests a comfortable and convenient stay within walking distance of Disneyland and Downtown Disney. This property features 126 suites, each equipped with a full kitchen, perfect for travelers seeking a home-away-from-home experience. Guests enjoy many amenities including a daily complimentary breakfast buffet and an evening social hour held three nights a week, creating an inviting atmosphere for both leisure and business travelers. Additionally, the location provides easy access to premier attractions such as Angel Stadium and the Honda Center, making it an ideal destination for visitors looking to explore the area's vibrant entertainment options. The hotel is part of the well-respected Staybridge Suites brand, known for its commitment to quality, comfort, and exceptional guest service.
The role of General Manager, titled as Captain for this property, offers a unique leadership opportunity to steer the hotel's financial performance, inspire a winning culture, and maintain exceptional service standards. The Captain is the ultimate authority on the property, responsible for leading the team by example, setting standards of excellence, and ensuring that every guest leaves with a memorable experience that encourages return visits. This full-time leadership position requires a hands-on approach with a strong active presence within the hotel through regular walkthroughs and direct guest engagement. The General Manager will oversee all operational aspects, ranging from financial management, staff development, and guest relations to compliance with brand standards and safety regulations. This role demands a leader who excels in communication, delegation, and strategic alignment with corporate goals, while being flexible to work weekends, holidays, and other critical times.
This position is ideal for a seasoned hotel management professional with a minimum of five years' experience in the industry, including at least two years in a general manager or equivalent leadership role. Experience with leading hospitality brands such as Hilton, Marriott, IHG, or Choice is highly desirable, including familiarity with key operational tools like Quore, Hotel Effectiveness, and M3 for budgeting and performance tracking. The successful candidate will demonstrate a proven track record of achieving both financial and guest satisfaction targets and will have a talent for mentoring team members to uphold the company’s high standards and values. A Bachelor’s degree in hospitality management or business administration is preferred, and a polished professional appearance is required to reflect the brand’s quality and commitment to excellence.
In summary, this role combines financial oversight, people leadership, quality assurance, and guest experience enhancement to ensure Staybridge Suites Anaheim at the Park remains a preferred destination for visitors in Southern California. Those who accept this challenge will find a dynamic environment where their leadership makes a direct impact on the property’s success and the satisfaction of every guest who walks through the doors. If you have the passion and expertise to lead one of Anaheim’s top suite hotels, this opportunity awaits.
The role of General Manager, titled as Captain for this property, offers a unique leadership opportunity to steer the hotel's financial performance, inspire a winning culture, and maintain exceptional service standards. The Captain is the ultimate authority on the property, responsible for leading the team by example, setting standards of excellence, and ensuring that every guest leaves with a memorable experience that encourages return visits. This full-time leadership position requires a hands-on approach with a strong active presence within the hotel through regular walkthroughs and direct guest engagement. The General Manager will oversee all operational aspects, ranging from financial management, staff development, and guest relations to compliance with brand standards and safety regulations. This role demands a leader who excels in communication, delegation, and strategic alignment with corporate goals, while being flexible to work weekends, holidays, and other critical times.
This position is ideal for a seasoned hotel management professional with a minimum of five years' experience in the industry, including at least two years in a general manager or equivalent leadership role. Experience with leading hospitality brands such as Hilton, Marriott, IHG, or Choice is highly desirable, including familiarity with key operational tools like Quore, Hotel Effectiveness, and M3 for budgeting and performance tracking. The successful candidate will demonstrate a proven track record of achieving both financial and guest satisfaction targets and will have a talent for mentoring team members to uphold the company’s high standards and values. A Bachelor’s degree in hospitality management or business administration is preferred, and a polished professional appearance is required to reflect the brand’s quality and commitment to excellence.
In summary, this role combines financial oversight, people leadership, quality assurance, and guest experience enhancement to ensure Staybridge Suites Anaheim at the Park remains a preferred destination for visitors in Southern California. Those who accept this challenge will find a dynamic environment where their leadership makes a direct impact on the property’s success and the satisfaction of every guest who walks through the doors. If you have the passion and expertise to lead one of Anaheim’s top suite hotels, this opportunity awaits.
Job Requirements
- minimum 5 years of hotel management experience including 2 years as general manager or equivalent
- full-time position requiring flexible availability including weekends and holidays
- experience with Hilton Marriott IHG or Choice brand systems and tools including Quore Hotel Effectiveness and M3
- active property presence required including regular walkthroughs and guest interaction
- bachelor's degree in hospitality management or business administration preferred
- professional appearance and adherence to company standards
Job Qualifications
- minimum 5 years of hotel management experience including 2 years as general manager or equivalent
- proven record of achieving financial and guest satisfaction goals
- strong leadership communication and analytical skills
- experience with Hilton Marriott IHG or Choice brand systems and tools including Quore Hotel Effectiveness and M3
- bachelor's degree in hospitality management or business administration preferred
- professional appearance and adherence to company standards
Job Duties
- lead by example fostering a culture of excellence accountability and collaboration
- develop and mentor department leaders to uphold the hotel's standards and values
- communicate company goals and align property operations with strategic initiatives
- achieve financial targets including revenue profitability and expense management
- oversee budgets forecasting and monthly financial reviews with corporate accounting
- ensure brand compliance safety and operational excellence across all departments
- utilize M3 hotel effectiveness and brand systems to monitor and optimize performance
- ensure all guests receive exceptional experiences aligned with brand standards
- handle escalated guest feedback promptly and professionally
- maintain open professional communication with ownership and corporate leadership
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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